# Collabora copy paste not working

**URL:** <https://help.nextcloud.com/t/collabora-copy-paste-not-working/222246>\
**Category:** 📄 Office\
**Tags:** nc31\
**Created:** [April 9, 2025, 2:22pm UTC](https://help.nextcloud.com/t/collabora-copy-paste-not-working/222246 "2025-04-09T14:22:49Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![efe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/efe/32/70058_2.png) [@efe](https://help.nextcloud.com/u/efe)\
**Post date:** [April 9, 2025, 2:22pm UTC](https://help.nextcloud.com/t/collabora-copy-paste-not-working/222246/1 "2025-04-09T14:22:49Z")

</div>

- Nextcloud Server version… Hub 10 (31.0.1)
- Operating system and version Ubuntu 24.04.1
- Web server and version Apache 2.4.52-1ubuntu4.13
- Reverse proxy and version Apache 2.4.52-1ubuntu4.13
- PHP version 8.1.2-ubuntu2.20
- Is this the first time you’ve seen this error? (Yes / No): yes, it’s a new install
- When did this problem seem to first start? when I wrote the first document
- Installation method docker install, following this post [HowTo: Ubuntu + Docker + Nextcloud + Talk + Collabora] ([HowTo: Ubuntu + Docker + Nextcloud + Talk + Collabora](https://help.nextcloud.com/t/howto-ubuntu-docker-nextcloud-talk-collabora/76430))
- Are you using Cloudflare, mod\_security, or similar? NO  
Details about the install are in this post: [Nextcloud collabora docker loading document fails](https://help.nextcloud.com/t/nextcloud-collabora-docker-loading-document-fails/220157)

Problem: In documents copy and paste is not working. Neither with the shortcuts ctrl+c/ctrl+v nor with right click copy/paste.  
How can I solve this?

---

<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [April 9, 2025, 7:10pm UTC](https://help.nextcloud.com/t/collabora-copy-paste-not-working/222246/2 "2025-04-09T19:10:05Z")

</div>

Hi @efe

unfortunately a lot of information to help you is missing as you ignored the [required support template](https://help.nextcloud.com/t/support-template-please-use-this-when-you-request-support/137402). Please edit into your post and add as many information as possible. This will give us the technical info and logs needed to help you!

---

<div class="post-metadata">

**Author:** ![efe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/efe/32/70058_2.png) [@efe](https://help.nextcloud.com/u/efe)\
**Post date:** [April 10, 2025, 4:35am UTC](https://help.nextcloud.com/t/collabora-copy-paste-not-working/222246/3 "2025-04-10T04:35:17Z")

</div>

I added the basics. I hope everything makes sense now.

---

<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [April 10, 2025, 7:22pm UTC](https://help.nextcloud.com/t/collabora-copy-paste-not-working/222246/4 "2025-04-10T19:22:12Z")

</div>

you still didn’t add any logs and referring to a 5y old tutorial doesn’t tell us if you follow the guide exactly or made some changes (which I assume you did, especially from the the [Nextcloud collabora docker loading document fails](https://help.nextcloud.com/t/nextcloud-collabora-docker-loading-document-fails/220157) I have the feeling you are doing strange things with local IPs or maybe no TLS which is always bad). Please add logs from all components, especially browser F12 logs might be interesting as copy&paste is a client-side task.

---

<div class="post-metadata">

**Author:** ![efe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/efe/32/70058_2.png) [@efe](https://help.nextcloud.com/u/efe)\
**Post date:** [April 11, 2025, 9:10am UTC](https://help.nextcloud.com/t/collabora-copy-paste-not-working/222246/5 "2025-04-11T09:10:07Z")

</div>

![image](https://help.nextcloud.com/uploads/default/original/3X/f/6/f672ca7ab7b08a6fe0ac6e168eb4866e3346a67d.png)  
Here is the browser log entry after I select, right click and select copy  
The collabora\_error.log is empty.  
The nextcloud\_error.log has  
[Fri Apr 11 10:29:13.098923 2025] [proxy:warn] [pid 201939] [client 93.174.93.12:60000] AH01092: no HTTP 0.9 request (with no host line) on incoming request and preserve host set forcing hostname to be nextcloud.phagex.eu for uri /  
Here is the link to the last line of the nextcloud.log [Nextcloud.log - Google Docs](https://docs.google.com/document/d/1-BUXZ7I6N3dqqFncHsL97Hff6mB72jeCpxXJA3MzWDs/edit?usp=sharing)

I hope this makes sense for you now.

If you have a more recent tutorial, I am more than happy to read it if you point me to it.  
Here are the changes I made to KarlF12’s protocol (quoted from the original post).

> [@Nextcloud collabora docker loading document fails](https://help.nextcloud.com/t/nextcloud-collabora-docker-loading-document-fails/220157/17):
>
> 1. Copy coolwsd to the local system **docker cp nextcloud-collabora:/etc/coolwsd/coolwsd.xml ~/nextcloud/coolwsd.xml**
> 2. modify docker-compose.yml by adding  
> volumes:
> 
> - ./coolwsd.xml:/etc/coolwsd/coolwsd.xml:ro  
> to the collabora service
> 
> 1. edit coolwsd.xml  
> \<server\_name\>collabora.domain.eu\</server\_name (collabora.domain.eu being the FQDN of the collabora server)
> 2. Modify the reverse proxy settings in 011-collabora.conf (naming according to KarlF12’s protocol) by adding  
> ProxyPass /browser [https://127.0.0.1:9980/browser](https://127.0.0.1:9980/browser) retry=0  
> ProxyPassReverse /browser [https://127.0.0.1:9980/browser](https://127.0.0.1:9980/browser)  
> as suggested here [Proxy settings — SDK https://sdk.collaboraonline.com/ documentation](https://sdk.collaboraonline.com/docs/installation/Proxy_settings.html)  
> and by adding  
> ProxyPassMatch “/cool/(.\*)/ws$” wss://127.0.0.1:9980/cool/$1/ws nocanon  
> as suggested by wwe here  
> [Collabora can’t open documents. Nextcloud 29 AIO; Apache Reverse Proxy](https://help.nextcloud.com/t/collabora-cant-open-documents-nextcloud-29-aio-apache-reverse-proxy/197705)

---

<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [April 11, 2025, 6:59pm UTC](https://help.nextcloud.com/t/collabora-copy-paste-not-working/222246/6 "2025-04-11T18:59:59Z")

</div>

The problem is pretty clear from the error message: `URL not found on this server` (coming from Apache reverse proxy?) likely this results from the outdated `/lool` directive in the tutorial

> [@HowTo: Ubuntu + Docker + Nextcloud + Talk + Collabora](https://help.nextcloud.com/t/howto-ubuntu-docker-nextcloud-talk-collabora/76430/1):
>
> ```auto
> ProxyPass /lool https://127.0.0.1:9980/lool
> ProxyPassReverse /lool https://127.0.0.1:9980/lool
> 
> ```

`/lool` was replaced by `/cool` long time ago. [Proxy settings — SDK https://sdk.collaboraonline.com/ documentation](https://sdk.collaboraonline.com/docs/installation/Proxy_settings.html)

PS… and please post **your** effective config and logs output here in the forum if possible - nobody is willing to puzzle your config from multiple sources.

---

<div class="post-metadata">

**Author:** ![efe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/efe/32/70058_2.png) [@efe](https://help.nextcloud.com/u/efe)\
**Post date:** [April 12, 2025, 7:50am UTC](https://help.nextcloud.com/t/collabora-copy-paste-not-working/222246/7 "2025-04-12T07:50:11Z")

</div>

Thank’s wws for the quick and ultimately helpful feedback — indeed, switching from `/lool` to `/cool` solved the issue. Appreciate being pointed in the right direction.

wws and vawaver, I’ll admit the PS stung a bit, but fair enough — next time I’ll make sure to provide the full config and logs upfront. Thanks again for the support!

---

<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [January 16, 2026, 8:33pm UTC](https://help.nextcloud.com/t/collabora-copy-paste-not-working/222246/8 "2026-01-16T20:33:37Z")

</div>


