Hi,
Description
Having issue to configure collabora (deployed through nextcloud apps service) : when opening a document, the âbuiltin code sever is startingâŚâ message is displayed and then server returns a blank screen.
versions
OS : Ubuntu 20.04.2 LTS (Focal Fossa), deployed in VM vmware
Nextcloud : 20.0.11 (zip installation)
Apache : 2.4.41 (Server built: 2021-06-17T18:27:53)
Php: 7.4.3 (cli) (built: Jul 5 2021 15:13:35) ( NTS )
collabora online built-in code server application : 6.3.1004
collabora online application : 3.8.3
Collabora settings
- âCollabora online server is reachableâ message is displayed
- âuse the built-in CODE - Collabora online editionâ is checked
âsuspiciousâ apache error log message
[âŚ]
Logging at warning level to file: /tmp/loolwsd.ZOvpjz7vIQ/loolwsd.log
Security: loolforkit incorrect user-name, other than âloolâ
Security: Check for the âloolâ username overridden on the command line.
[âŚ]
Security: loolmount incorrect user-name, other than âloolâ
Aborting.
full error log
$ cat error.log
[Wed Jul 21 13:19:57.652455 2021] [mpm_prefork:notice] [pid 1716] AH00163: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1f configured â resuming normal operations
[Wed Jul 21 13:19:57.652890 2021] [core:notice] [pid 1716] AH00094: Command line: â/usr/sbin/apache2âLogging at warning level to file: /tmp/loolwsd.SXvY0iJwqf/loolwsd.log
Security: loolforkit incorrect user-name, other than âloolâ
Security: Check for the âloolâ username overridden on the command line.
Init vcl
preload: merged unordf ucpchelp1 msforms vbaobj pcr vbaswobj sw animcore hwp flash chartcore solver sc wpftcalc xof ucpcmis1 wpftdraw sd svgfilter evtatt graphicfilter wpftimpress sdfilt sm pdffilter PresentationMinimizer protocolhandler ucpdav1 wpftwriter msword writerfilter t602filter xmlfa basctl binaryurp uuresolver scd chartcontroller ldapbe2 dba sdbt deploymentgui migrationoo2 migrationoo3 xsltfilter sdd embobj emboleobj log expwrap odfflatxml textfd storagefd xmlfd frm fwl fwm io textconversiondlgs smd mozbootstrap oox scfilt slideshow proxyfac vclcanvas canvasfactory mtfrenderer simplecanvas dlgprov basprov stringresource dbaxml calc dbase flat writer reflection bootstrap introspection invocation invocadapt namingservice stocservices cached1 ucppkg1 srtrs1 ucptdoc1 xsltdlg swd cui bib guesslang numbertext offacc scn scriptframe dbpool2 xmlsecurity analysis date pricing fps_office i18nsearch xsec_xmlsec emfio vbaevents pdfimport mysql_jdbc ucpext hyphen spell lnth for ctl passwordcontainer svgio
Absent (often optional): sm sm sm sm sm sm sm sm sm sm sm smd
Disabled: ucpftp1 rptxml dbu rptui rpt mork odbc sdbc2 cmdmail syssh ucphier1 ucpimage PresenterScreen abp dbp updatefeed
Whitelisted languages: de_DE el en_GB en_US es_ES fr_FR hu it nl pt_BR pt_PT ru
Preloading dictionaries: de_DE en_US fr_FR it_IT nl_NL pt_BR ru_RU en_GB nl_BE pt_PT es_ES
Preloading thesauri: de_DE en_US fr_FR it_IT nl_NL pt_BR ru_RU en_GB nl_BE pt_PT es_ES
Preload icons
Preload languages
Preload fonts
Ready to accept connections on port 9983.Security: loolmount incorrect user-name, other than âloolâ
Aborting.
Security: loolmount incorrect user-name, other than âloolâ
Aborting.
Security: loolmount incorrect user-name, other than âloolâ
Aborting.
Thanks in advance for your help
Guillaume