# Client (OSX & iOS) Connection not possible

**URL:** <https://help.nextcloud.com/t/client-osx-ios-connection-not-possible/9214>\
**Category:** ℹ️ Support\
**Created:** [February 21, 2017, 12:59pm UTC](https://help.nextcloud.com/t/client-osx-ios-connection-not-possible/9214 "2017-02-21T12:59:54Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![DwieDave](https://help.nextcloud.com/user_avatar/help.nextcloud.com/dwiedave/32/2992_2.png) [@DwieDave](https://help.nextcloud.com/u/DwieDave)\
**Post date:** [February 21, 2017, 12:59pm UTC](https://help.nextcloud.com/t/client-osx-ios-connection-not-possible/9214/1 "2017-02-21T12:59:54Z")

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Hello,  
I can sadly not connect to my installed NextCloud via the iOS App or the OSX desktop client:  
I get the following error in the access log of the server:

12.34.56.789 - - [21/Feb/2017:13:42:23 +0100] “PROPFIND /remote.php/webdav/ HTTP/1.0” 401 1144 “-” “Mozilla/5.0 (Macintosh) mirall/2.2.4 (build 1) (Nextcloud)”

I get the same 401 Error when trying to connect via the iOS App…  
I triple-checked the user/password combination and they worked when using the web-app.

Best regards  
David

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**Author:** ![JasonBayton](https://help.nextcloud.com/user_avatar/help.nextcloud.com/jasonbayton/32/297_2.png) [@JasonBayton](https://help.nextcloud.com/u/JasonBayton)\
**Post date:** [February 21, 2017, 9:11pm UTC](https://help.nextcloud.com/t/client-osx-ios-connection-not-possible/9214/2 "2017-02-21T21:11:58Z")

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Hi David,

Can you tell us a bit about your environment?  
Server version, how it is set up, proxies in use, etc.

Can you connect externally if you can’t internally?

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**Author:** ![stratacast](https://help.nextcloud.com/user_avatar/help.nextcloud.com/stratacast/32/5076_2.png) [@stratacast](https://help.nextcloud.com/u/stratacast)\
**Post date:** [February 22, 2017, 5:52am UTC](https://help.nextcloud.com/t/client-osx-ios-connection-not-possible/9214/3 "2017-02-22T05:52:16Z")

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Is Apache the web server your using? Did you disable WebDAV in your apache config file for Nextcloud?

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**Author:** ![DwieDave](https://help.nextcloud.com/user_avatar/help.nextcloud.com/dwiedave/32/2992_2.png) [@DwieDave](https://help.nextcloud.com/u/DwieDave)\
**Post date:** [February 22, 2017, 7:45am UTC](https://help.nextcloud.com/t/client-osx-ios-connection-not-possible/9214/4 "2017-02-22T07:45:09Z")

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Hello,  
Thanks for the replies!  
The machine is a dedicated root server running Ubuntu 16.04 with Plesk as Hosting Environment.  
I installed nextcloud via the archive and used a MySQL Database.  
Nextcloud as web-app is working fine but the webDAV connection seems to not work.

Im not 100% certain but I think we used Apache with nginx as reverse proxy.

How can I test If apache webDAV is en- or disabled?

Best regards  
David

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 2, 2024, 12:42pm UTC](https://help.nextcloud.com/t/client-osx-ios-connection-not-possible/9214/5 "2024-12-02T12:42:12Z")

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 4, 2024, 1:08pm UTC](https://help.nextcloud.com/t/client-osx-ios-connection-not-possible/9214/6 "2024-12-04T13:08:10Z")

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