Clicking on external storage device fails to load

ℹ️ Support
1

I click on my external storage device share. When I click on it, I am just taken to the All Files page on my instance. No errors or anything. Why is this happening?

2

Please use the support template… We can’t help you without.

3

Nextcloud version (eg, 20.0.5): 24.0.5
Operating system and version (eg, Ubuntu 20.04): Raspbian GNU/Linux 11 (bullseye)
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.54
PHP version (eg, 7.4): 8.0.1

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N): y

Steps to replicate it:

  1. add external sftp drive
  2. save/add
  3. connect to device in Files tab

The output of your Nextcloud log in Admin > Logging:

UnexpectedValueException: no authentication parameters specified
Exception: Invalid webdav storage configuration

NOTE: These are old messages, and the most recent!

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'a',
  'passwordsalt' => 'a',
  'secret' => 'a',
  'trusted_domains' =>
  array (
    0 => '<ip>',
  ),
  'datadirectory' => '/var/www/nextcloud/data',
  'dbtype' => 'mysql',
  'version' => '24.0.5.1',
  'overwrite.cli.url' => '<ip>/nextcloud',
  'dbname' => 'nextclouddb',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'nextclouduser',
  'dbpassword' => '<password>',
  'installed' => true,
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
  'app_install_overwrite' =>
  array (
    0 => 'files_texteditor',
  ),
  'updater.secret' => '<secret>',
);

The output of your Apache/nginx/system log in /var/log/____:

error.log:

[Fri Sep 16 10:02:08.907489 2022] [mpm_prefork:notice] [pid 11969] AH00170: caught SIGWINCH, shutting down gracefully
[Fri Sep 16 10:02:09.388539 2022] [mpm_prefork:notice] [pid 12113] AH00163: Apache/2.4.54 (Raspbian) configured -- resuming normal operations
[Fri Sep 16 10:02:09.388747 2022] [core:notice] [pid 12113] AH00094: Command line: '/usr/sbin/apache2'
[Fri Sep 16 10:04:26.264115 2022] [access_compat:error] [pid 12117] [client <IP>:62305] AH01797: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Fri Sep 16 11:37:02.358418 2022] [access_compat:error] [pid 12930] [client <IP>:49979] AH01797: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Fri Sep 16 13:22:39.399440 2022] [access_compat:error] [pid 12863] [client <IP>:65265] AH01797: client denied by server configuration: /var/www/nextcloud/data/.ocdata
cat: /sys/class/net/wlan0/speed: Invalid argument
cat: /sys/class/net/wlan0/duplex: Invalid argument
[Fri Sep 16 13:39:11.857073 2022] [access_compat:error] [pid 12933] [client <IP>:50639] AH01797: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Fri Sep 16 13:39:55.712474 2022] [access_compat:error] [pid 12914] [client <IP>:50698] AH01797: client denied by server configuration: /var/www/nextcloud/data/.ocdata