chunk_enough_memory error when uploading large files — help needed

ℹ️ Support
1

Hi all,

I’m running into a problem with Nextcloud and hoping for advice.

Whenever I try to upload large files (videos, documents), I get this error:

nginx

CopyEdit

Upload file
_chunk_enough_memory_

This happens via the web UI (Safari and desktop). Smaller files upload fine.

What I know so far:

  • Seems related to chunk uploads and memory limits
  • I do NOT have server access → only Nextcloud admin via web interface
  • I already checked Settings > Administration, but no option to change PHP memory/upload limits there
  • Can’t find any “Max upload size” setting in the web admin area either

What I suspect

This looks like a server-side config issue → likely upload_max_filesize, post_max_size or memory_limit are too low → but I cannot access PHP or web server config.

I need guidance on:

  • Is there any workaround without server access (WebDAV works? Or something else?)
  • If not, what exactly do I need to tell the server admin/hosting provider to fix this?

Steps to replicate:

  1. Login to Nextcloud web
  2. Try uploading large file (>500MB for example)
  3. Upload fails with _chunk_enough_memory_ error
2

i would say no. You need to change values for php or you need to change values in nginx.