"Choose what to sync" not available

This is about the desktop client rather than the server I think.

  • Nextcloud Server version (e.g., 29.x.x):

  • Operating system and version (e.g., Ubuntu 24.04):

    • Windows 10
  • Nextcloud Desktop Client Version 33.0.2 (Windows running on windows)

  • channel stable

  • Web server and version (e.g, Apache 2.4.25):

    • ? not relevant for issue I think.
  • Reverse proxy and version _(e.g. nginx 1.27.2)

    • ?not relevant for issue I think.
  • PHP version (e.g, 8.3):

    • ?not relevant for issue I think.
  • Is this the first time you’ve seen this error? (Yes / No):

    • First time I needed to use the feature in a long time. Seen it before but can't remember if I've used it.
  • When did this problem seem to first start?

    • don't know
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)

    • download from official nextcloud webpage
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)

    • no that I know of

Summary of the issue you are facing:

I have a folder on my nextcloud that I do not want to see/have locally on my computer.

I was expecting to be able to open the Nextcloud desktop client and leave a tick box empty in the foldertree. There are no tick boxes.

My current menue for the three dots button is missing the option “Choose what to sync” (EDIT: even if the file tree is collapsed), which is still mentioned in the documentation available through the official nextcloud homepage. ( Using the Synchronization Client — Nextcloud latest User Manual latest documentation ) There you can see the menue under the paragraph “Configuring…” and you can see tick boxes under the paragraph “Using the Ignored Files Editor” (although ignored files is the opposite of what I’m trying to do, I assume, but in the screenshot you can see the tick boxes I am looking for).

The three dots menue item “Enable virtual… “ (according to documentation) has changed to “disable virutal…” (in my version) and a new item “Availability” is there on my client, so I’m guessing there was an update that is not yet reflected in the documentation.

Under “Availability” I can choose “make always available locally” and “free up local space”.

I was confused. First of all, it is still not the setting I want to change. I do not want to see a certain folder, no internal filetree of that folder should be syncing to or from my computer. The option to free up local space sounds more like: you see the folder and can click on its files but then you have to wait for them to download.

A little off topic:



Second, when I tried clicking on these options anyway, just to see if I can get to some more menue or pop-up or the like, I really with one click could tell the client to let the account’s entire rootfolder to be available locally or not; no more “are you sure” or so. That is really an unfortunate UX design choice in my humble opinion. Especially since what you’ve chosen is not even visible after you clicked it. The desktop client does not tell you, what option you clicked. Those two options should be radiobuttons and visible somewhere if they are for the whole account.

The “Available” menue is also available when rightclicking on certain folders, but even then, the foldertree leaves no information on what you’ve chosen. You need to re-instruct the client for every item if you are not sure (or open a filemanager and hope you have the status column visible, and then flip through every folder to get an overview of what you’ve chosen).

Well, the UX-thing for local space was off topic for my issue, I’m not enought invested in it to post it as its own issue.



Back to what I’m trying to do: exclude an online folder from syncing at all to my computer.

So, where did the tick boxes go? Or how else can I achieve what I want?

Steps to replicate it (hint: details matter!):

  1. Open desktop client

  2. click on the account you want to manage

  3. click on three dots button, look for “choose what to sync”

My understanding:

Selective Sync only is applicable when not using Virtual files mode. With virtual files mode, the files/folders are already all effectively selectively synced (well, unless you set their availability to always be available locally).

You’re absolutely right that the documentation is both incomplete and out-of-date in this area.