Changing domain name breaks Collabora

Aran · January 27, 2019, 11:22am

I’m running a Nextcloud 15 with Collabora (docker image) that was all running perfectly until I changed the domain name of the site.

I updated my config.php, nginx config and remade the certs, I closed the collabora container and ran a new one using the new domain parameter.

Everything runs perfectly on the new domain except that office docs would no longer open. I tried restarting the server, removing and re-adding collabora app, but can’t get it to work. Is there something else that needs to be done that I’ve missed?

I also made an issue in Github:

github.com/nextcloud/richdocuments

Changing domain name breaks collabora

opened 12:57PM - 26 Jan 19 UTC

closed 08:43PM - 27 Jan 19 UTC

Aranad

After changing the domain name of my NextCloud site, office documents would no l…onger open, they just show an empty screen with a spinner forever. It was all working perfectly until I changed the domain name. ### Steps to reproduce 1. Change the domain name of the site 2. Update the SSL certificate 3. Remove the colabora docker image and run a new one using the new domain name parameter 4. Restart the web-server (or the whole server) ### Expected behaviour Entering the NextCloud and accessing an office document such as a .odt should bring it up for editing. ### Actual behaviour Just an empty page with a spinner forever, everything else in NextCloud working perfectly with the new domain name. Collabora was working too before the domain name change. It behaves exactly as if the docker container isn't even running at all. I have another Nextcloud with identical configuration which is working, and it gives the same result if I stop the container and then try and edit a document in the site. But when I start the container again editing works fine, stopping and restarting the container has no effect on the broken site. ### Server configuration **Operating system**: Debian 9.6 **Web server:** Nginx 1.10.3 **Database:** MariaDB 10.2.21 **PHP version:** 7.0.33 **Nextcloud version:** 15.0.2 **Collabora:** Using collabora/code Docker image updated only a few days ago This comes up in the log when I click on a doc: {"reqId":"IrPCWcR7DMzBjCnqHL97","level":0,"time":"2019-01-26T12:55:21+00:00","remoteAddr":"131.0.216.166","user":"Aran","app":"no app in context","method":"GET","url":"\/apps\/richdocuments\/index?fileId=1351&requesttoken=7H9w1NEm1vN1MTvBl1eaMizySTF%2FiWYtI2ZK%2F6dyk6M%3D%3AnDs3t4lA5aY%2FV3r5%2FjTUVFmXfgJUyxMZFR4akOMm6ds%3D","message":"No cache entry found for \/appdata_oc18ne67irur\/theming\/images\/background (storage: local::\/var\/www\/nextcloud\/data\/, internalPath: appdata_oc18ne67irur\/theming\/images\/background)","userAgent":"Mozilla\/5.0 (X11; Ubuntu; Linux x86_64; rv:64.0) Gecko\/20100101 Firefox\/64.0","version":"15.0.2.0"} {"reqId":"Wj9vavy0oBvllgZ5wdEO","level":0,"time":"2019-01-26T12:55:21+00:00","remoteAddr":"131.0.216.166","user":"Aran","app":"no app in context","method":"GET","url":"\/apps\/richdocuments\/index?fileId=1351&requesttoken=7H9w1NEm1vN1MTvBl1eaMizySTF%2FiWYtI2ZK%2F6dyk6M%3D%3AnDs3t4lA5aY%2FV3r5%2FjTUVFmXfgJUyxMZFR4akOMm6ds%3D","message":"No cache entry found for \/appdata_oc18ne67irur\/theming\/images\/background (storage: local::\/var\/www\/nextcloud\/data\/, internalPath: appdata_oc18ne67irur\/theming\/images\/background)","userAgent":"Mozilla\/5.0 (X11; Ubuntu; Linux x86_64; rv:64.0) Gecko\/20100101 Firefox\/64.0","version":"15.0.2.0"} {"reqId":"NAR1WLfI7M5uKkHV0Qsb","level":0,"time":"2019-01-26T12:55:22+00:00","remoteAddr":"131.0.216.166","user":"Aran","app":"no app in context","method":"GET","url":"\/css\/icons\/icons-vars.css?v=1548507177","message":"No cache entry found for \/appdata_oc18ne67irur\/css\/icons\/icons-vars.css.gzip (storage: local::\/var\/www\/nextcloud\/data\/, internalPath: appdata_oc18ne67irur\/css\/icons\/icons-vars.css.gzip)","userAgent":"Mozilla\/5.0 (X11; Ubuntu; Linux x86_64; rv:64.0) Gecko\/20100101 Firefox\/64.0","version":"15.0.2.0"} {"reqId":"tSFtRYTg7EuBl4htD001","level":0,"time":"2019-01-26T12:55:24+00:00","remoteAddr":"131.0.216.166","user":"Aran","app":"no app in context","method":"GET","url":"\/apps\/files\/","message":"No cache entry found for \/appdata_oc18ne67irur\/avatar\/Aran\/avatar.jpg (storage: local::\/var\/www\/nextcloud\/data\/, internalPath: appdata_oc18ne67irur\/avatar\/Aran\/avatar.jpg)","userAgent":"Mozilla\/5.0 (X11; Ubuntu; Linux x86_64; rv:64.0) Gecko\/20100101 Firefox\/64.0","version":"15.0.2.0"} {"reqId":"tSFtRYTg7EuBl4htD001","level":0,"time":"2019-01-26T12:55:24+00:00","remoteAddr":"131.0.216.166","user":"Aran","app":"no app in context","method":"GET","url":"\/apps\/files\/","message":"No cache entry found for \/appdata_oc18ne67irur\/theming\/images\/background (storage: local::\/var\/www\/nextcloud\/data\/, internalPath: appdata_oc18ne67irur\/theming\/images\/background)","userAgent":"Mozilla\/5.0 (X11; Ubuntu; Linux x86_64; rv:64.0) Gecko\/20100101 Firefox\/64.0","version":"15.0.2.0"}

Ark74 · January 27, 2019, 3:42pm

That’s the desired behavior.

You need to stop the current container and run it again specifying the new domain to allow connections.

Otherwise all the internet could connect to your code instance at will.

Cheers!

Aran · January 27, 2019, 3:48pm

That’s what I did as I stated in the original post: “I updated my config.php, nginx config and remade the certs, I closed the collabora container and ran a new one using the new domain parameter.”

Aran · January 27, 2019, 3:49pm

Update: I’ve tried changing back to the original domain, and it’s still broken, so I think this problem is more about starting a new docker container than being to do with the domain changing…? but I have started a new container quite a few times to upgrade them, so this is very strange.

Aran · January 27, 2019, 8:45pm

Ok so this was a very simple problem! I just needed to set the domain in the Collabora config in Nextcloud’s apps config page!

Ark74 · January 28, 2019, 1:28am

Glad you solved it.