Changed Windows Domain Admin password, can no longer access the Web UI

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Nextcloud version : 20.8.0.1
Operating system and version : Ubuntu 20.04.2_LTS
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.41 (Ubuntu)
PHP version (eg, 7.4): PHP 7.4.16

The issue you are facing:
There are like quite a few to be honest. All of these issues happened because I had to change ( as a precaution due to the Exchange Exploit ) My Windows Domain Password. Strange thing is, I never joined this Ubuntu computer to the domain, I only added the LDAP settings so that users could access my shared drives on one of my windows servers.
To list a few:
When ever I run a PHP command (such as occ that I had to run to get my nextcloud version) I get the following Error Message:

PHP Warning:  PHP Startup: Unable to load dynamic library 'smbclient.so' (tried: /usr/lib/php/20190902/smbclient.so (/usr/lib/php/20190902/smbclient.so: undefined symbol: smbc_setOptionProtocols, version SMBCLIENT_0.2.3), /usr/lib/php/20190902/smbclient.so.so (/usr/lib/php/20190902/smbclient.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0

I have (as this is ALL OVER the forums) tried a few of the suggestions (like removing all older versions of PHP, and making sure all the config files like regis are pointing to the correct version) But I will paste any config you want to check them out

But the main issue I am having, is that when you launch the Web UI, I cannot log in. Even with local accounts. In-Fact, I can use test / test and get the same result:

It it was not for the local IP in the error I would swear this is a password scraping site lol!

But yeah it is that bad.

Is this the first time you’ve seen this error? (Y/N): been going on for over 3 weeks

Steps to replicate it:

The output of your Nextcloud log in Admin > Logging:

Since I only have access to command line, here is the output of
sudo tail /var/www/html/nextcloud/data/nextcloud.log

{"reqId":"s8L6kNnczjFOb9WXOzGO","level":3,"time":"2020-02-11T04:46:59+00:00","remoteAddr":"181.214.185.195","user":"--","app":"PHP","method":"GET","url":"/","message":"You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/html/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18","userAgent":"Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0","version":""}
{"reqId":"D0rG0dNZvGonOQWiUkt9","level":3,"time":"2020-02-11T05:42:36+00:00","remoteAddr":"10.1.20.83","user":"--","app":"PHP","method":"GET","url":"/","message":"You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/html/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.87 Safari/537.36","version":""}
{"reqId":"iJSZarA5xqSZoujiGICM","level":3,"time":"2020-02-11T05:45:10+00:00","remoteAddr":"10.1.20.83","user":"CloudAdmin","app":"PHP","method":"POST","url":"/index.php","message":"You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/html/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.87 Safari/537.36","version":"18.0.0.10"}

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'oc47d5povif4',
  'passwordsalt' => ******,
  'secret' => '******,
  'trusted_domains' =>
  array (
    0 => 'cloud.hixfamily.us',
  ),
  'datadirectory' => '/media/data',
  'dbtype' => 'mysql',
  'version' => '20.0.8.1',
  'overwrite.cli.url' => 'https://cloud.hixfamily.us',
  'dbname' => '******',
  'dbhost' => '******',
  'htaccess.RewriteBase' => '/',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => '******',
  'dbpassword' => '******',
  'installed' => true,
  'memcache.local' => '\\OC\\Memcache\\Redis',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'filelocking.enabled' => 'true',
  'redis' =>
  array (
    'host' => '/var/run/redis/redis-server.sock',
    'port' => 0,
    'timeout' => 0.0,
  ),
  'ldapIgnoreNamingRules' => false,
  'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
  'mail_from_address' => 'cloud',
  'mail_smtpmode' => 'smtp',
  'mail_sendmailmode' => 'smtp',
  'mail_domain' => 'hixfamily.us',
  'mail_smtphost' => 'mail.hixfamily.us',
  'mail_smtpport' => '25',
  'twofactor_enforced' => 'true',
  'twofactor_enforced_groups' =>
  array (
    0 => 'admin',
  ),
  'twofactor_enforced_excluded_groups' =>
  array (
  ),
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
  'app_install_overwrite' =>
  array (
    0 => 'keeweb',
  ),
);

The output of your Apache/nginx/system log in /var/log/____:

/var/log/apache2$ tail errora.log
PHP Warning:  PHP Startup: Unable to load dynamic library 'smbclient.so' (tried: /usr/lib/php/20190902/smbclient.so (/usr/lib/php/20190902/smbclient.so: undefined symbol: smbc_setOptionProtocols, version SMBCLIENT_0.2.3), /usr/lib/php/20190902/smbclient.so.so (/usr/lib/php/20190902/smbclient.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
[Mon Apr 19 00:00:02.483851 2021] [ssl:warn] [pid 1034] AH01909: cloud.hixfamily.us:443:0 server certificate does NOT include an ID which matches the server name
[Mon Apr 19 00:00:02.485099 2021] [mpm_prefork:notice] [pid 1034] AH00163: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Mon Apr 19 00:00:02.485119 2021] [core:notice] [pid 1034] AH00094: Command line: '/usr/sbin/apache2'
[Mon Apr 19 17:48:25.204022 2021] [mpm_prefork:notice] [pid 1034] AH00169: caught SIGTERM, shutting down
[Mon Apr 19 17:48:45.167395 2021] [ssl:warn] [pid 908] AH01909: cloud.hixfamily.us:443:0 server certificate does NOT include an ID which matches the server name
PHP Warning:  PHP Startup: Unable to load dynamic library 'smbclient.so' (tried: /usr/lib/php/20190902/smbclient.so (/usr/lib/php/20190902/smbclient.so: undefined symbol: smbc_setOptionProtocols, version SMBCLIENT_0.2.3), /usr/lib/php/20190902/smbclient.so.so (/usr/lib/php/20190902/smbclient.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
[Mon Apr 19 17:48:45.785000 2021] [ssl:warn] [pid 995] AH01909: cloud.hixfamily.us:443:0 server certificate does NOT include an ID which matches the server name
[Mon Apr 19 17:48:45.795067 2021] [mpm_prefork:notice] [pid 995] AH00163: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Mon Apr 19 17:48:45.795138 2021] [core:notice] [pid 995] AH00094: Command line: '/usr/sbin/apache2'
e]0;administrator@cloud: /var/log/apache2aadministrator@cloud:/var/log/apache2$ 

It almost feels like it cannot access the database that has user names and passwords. I checked the database password (even reset it to what is in the config) and it did not make any change.

I really am sorry, but I do not have a lot of Linux Command line experience and am struggling to recall basic commands to get you more data from the logs. Please feel free to throw suggestions in if you have any that you think would help others.

Again, all of this happened because I changed the Windows Domain Administrator Password

thank you for any help

get this when i type occ:file scan --all

Here is the output of occ ldap:show-config

+-------------------------------+------------------------------------------------------------------+
| Configuration                 | s01
+-------------------------------+------------------------------------------------------------------+
| hasMemberOfFilterSupport      | 1                                                                |
| homeFolderNamingRule          |                                                                  |
| lastJpegPhotoLookup           | 0                                                                |
| ldapAgentName                 | CN=Next Cloud,CN=Users,DC=HOME,DC=HIXFAMILY,DC=US                |
| ldapAgentPassword             | ***                                                              |
| ldapAttributesForGroupSearch  |                                                                  |
| ldapAttributesForUserSearch   |                                                                  |
| ldapBackupHost                |                                                                  |
| ldapBackupPort                |                                                                  |
| ldapBase                      | DC=HOME,DC=HIXFAMILY,DC=US                                       |
| ldapBaseGroups                | DC=HOME,DC=HIXFAMILY,DC=US                                       |
| ldapBaseUsers                 | DC=HOME,DC=HIXFAMILY,DC=US                                       |
| ldapCacheTTL                  | 600                                                              |
| ldapConfigurationActive       | 1                                                                |
| ldapDefaultPPolicyDN          |                                                                  |
| ldapDynamicGroupMemberURL     |                                                                  |
| ldapEmailAttribute            | mail                                                             |
| ldapExperiencedAdmin          | 0                                                                |
| ldapExpertUUIDGroupAttr       |                                                                  |
| ldapExpertUUIDUserAttr        |                                                                  |
| ldapExpertUsernameAttr        | sAMAccountName                                                   |
| ldapExtStorageHomeAttribute   |                                                                  |
| ldapGidNumber                 | gidNumber                                                        |
| ldapGroupDisplayName          | cn                                                               |
| ldapGroupFilter               | (|(cn=Friend Admins)(cn=Family Admins)(cn=Family)(cn=Friends))   |
| ldapGroupFilterGroups         | Friend Admins;Family Admins;Family;Friends                       |
| ldapGroupFilterMode           | 0                                                                |
| ldapGroupFilterObjectclass    |                                                                  |
| ldapGroupMemberAssocAttr      | member                                                           |
| ldapHost                      | *****.home.hixfamily.us                                          |
| ldapIgnoreNamingRules         |                                                                  |
| ldapLoginFilter               | ***REDACTED***                                                   |
| ldapLoginFilterAttributes     |                                                                  |
| ldapLoginFilterEmail          | 1                                                                |
| ldapLoginFilterMode           | 0                                                                |
| ldapLoginFilterUsername       | 1                                                                |
| ldapMatchingRuleInChainState  | unknown                                                          |
| ldapNestedGroups              | 0                                                                |
| ldapOverrideMainServer        |                                                                  |
| ldapPagingSize                | 500                                                              |
| ldapPort                      | 389                                                              |
| ldapQuotaAttribute            |                                                                  |
| ldapQuotaDefault              |                                                                  |
| ldapTLS                       | 0                                                                |
| ldapUserAvatarRule            | default                                                          |
| ldapUserDisplayName           | displayname                                                      |
| ldapUserDisplayName2          |                                                                  |
| ldapUserFilter                | ***REDACTED***                                                   |
| ldapUserFilterGroups          | Family;Family Admins;Friend Admins;Friends;CloudUsers            |
| ldapUserFilterMode            | 0                                                                |
| ldapUserFilterObjectclass     | person                                                           |
| ldapUuidGroupAttribute        | auto                                                             |
| ldapUuidUserAttribute         | auto                                                             |
| turnOffCertCheck              | 0                                                                |
| turnOnPasswordChange          | 0                                                                |
| useMemberOfToDetectMembership | 1                                                                |
+-------------------------------+------------------------------------------------------------------+
+-------------------------------+------------------------------------------------------------------+
|Configuration                  | s02
+-------------------------------+------------------------------------------------------------------+
| hasMemberOfFilterSupport      | 1                                                                |
| homeFolderNamingRule          |                                                                  |
| lastJpegPhotoLookup           | 0                                                                |
| ldapAgentName                 | CN=Administrator,CN=Users,DC=HOME,DC=HIXFAMILY,DC=US             |
| ldapAgentPassword             | ***                                                              |
| ldapAttributesForGroupSearch  |                                                                  |
| ldapAttributesForUserSearch   |                                                                  |
| ldapBackupHost                |                                                                  |
| ldapBackupPort                |                                                                  |
| ldapBase                      | DC=HOME,DC=HIXFAMILY,DC=US                                       |
| ldapBaseGroups                | DC=HOME,DC=HIXFAMILY,DC=US                                       |
| ldapBaseUsers                 | DC=HOME,DC=HIXFAMILY,DC=US                                       |
| ldapCacheTTL                  | 600                                                              |
| ldapConfigurationActive       | 1                                                                |
| ldapDefaultPPolicyDN          |                                                                  |
| ldapDynamicGroupMemberURL     |                                                                  |
| ldapEmailAttribute            |                                                                  |
| ldapExperiencedAdmin          | 0                                                                |
| ldapExpertUUIDGroupAttr       |                                                                  |
| ldapExpertUUIDUserAttr        |                                                                  |
| ldapExpertUsernameAttr        |                                                                  |
| ldapExtStorageHomeAttribute   |                                                                  |
| ldapGidNumber                 | gidNumber                                                        |
| ldapGroupDisplayName          | cn                                                               |
| ldapGroupFilter               | ***REDACTED***                                                   |
| ldapGroupFilterGroups         | ***REDACTED***                                                   |
| ldapGroupFilterMode           | 0                                                                |
| ldapGroupFilterObjectclass    |                                                                  |
| ldapGroupMemberAssocAttr      | member                                                           |
| ldapHost                      | *******.home.hixfamily.us                                        |
| ldapIgnoreNamingRules         |                                                                  |
| ldapLoginFilter               | ***REDACTED***                                                   |
| ldapLoginFilterAttributes     |                                                                  |
| ldapLoginFilterEmail          | 1                                                                |
| ldapLoginFilterMode           | 0                                                                |
| ldapLoginFilterUsername       | 1                                                                |
| ldapMatchingRuleInChainState  | unknown                                                          |
| ldapNestedGroups              | 0                                                                |
| ldapOverrideMainServer        |                                                                  |
| ldapPagingSize                | 500                                                              |
| ldapPort                      | 389                                                              |
| ldapQuotaAttribute            |                                                                  |
| ldapQuotaDefault              |                                                                  |
| ldapTLS                       | 0                                                                |
| ldapUserAvatarRule            | default                                                          |
| ldapUserDisplayName           | displayName                                                      |
| ldapUserDisplayName2          |                                                                  |
| ldapUserFilter                | ***REDACTED***                                                   |
| ldapUserFilterGroups          | Friends;Friend Admins;Family Admins;Family;CloudUsers            |
| ldapUserFilterMode            | 0                                                                |
| ldapUserFilterObjectclass     | person                                                           |
| ldapUuidGroupAttribute        | auto                                                             |
| ldapUuidUserAttribute         | auto                                                             |
| turnOffCertCheck              | 0                                                                |
| turnOnPasswordChange          | 0                                                                |
| useMemberOfToDetectMembership | 1                                                                |
+-------------------------------+------------------------------------------------------------------+

so obviously we are looking at the ldap agent password?

tried this:
https://docs.nextcloud.com/server/latest/admin_manual/configuration_server/occ_command.html#ldap-commands-label

specifically:
sudo -u www-data php occ ldap:set-config s01 ldapAgentPassword
but that is not working :frowning:

I am afraid of deleting the config because i fear losing access to user folders?
maybe just delete s02?

Hi @FamilyAdmin, I’m not using LDAP with nextcloud.
Have you try your line like this with the ":
sudo -u www-data php occ ldap:set-config s01 ldapAgentPassword "......"

for smbclient, have you try this : sudo dpkg-reconfigure smbclient ?

Thank you for the reply!

I went ahead and typed in my new domain admin password in the quotes after ldapAgentPassword, and then the reconfigured smb client. although there does not appear to be any change.

again test/test resulted in the same error. I just don’t understand why my local admin account is also unable to log in. I am not even trying MS Active Directory accounts at this point lol

Does anyone know if deleting the ldap settings will result in users not being able to access their folders? do you think it would ‘break’ the desktop sync, and create duplicates?

I noticed that S01 and s02 are using different usernames, so I updated the passwords to each correctly. Restarted the server.

Despite all of that, the site still shows the same error despite any user name or password given. Is that not the strangest thing in the world or what?

Tried to dig a little deeper into the error generated with occ file:scan -all
image
located the LDAP.php [/var/www/html/nextcloud/apps/user_ldap/lib/LDAP.php] and then line 387 and found this:


LDAP operations error?
Could not help but notice that it is preceded with a LDAP Authentication error.

I don’t know … just hoping to provide enough data to give someone that does know the information that they need to point me in the right direction.

So, I am not sure if it was clear, but my whole next cloud is down hard because of this error.
No one can log into the website
Apps show the server in maintenance mode, and desktop app show it as not connected. The only way that I can still see that there is data is by manually exploring files in the shell.

Maybe my title is too vague?

is there a log that would tell me why the server suddenly will not allow even local account logins? It is acting like it cannot even read the database that has the login data.

Do you think it is a “done deal” as in wipe the slate clean and see what I can recover from the data folder?

Hi @FamilyAdmin, all files are stored in /media/data for you except data in database like calendar, mail, and other apps. if you are not using encryption you can backup this data, backup your database ( I don’t if you can reuse it because of ldap data inside it).
here the links of documentation to make a backup and restore data :
Backup — Nextcloud latest Administration Manual latest documentation
Restoring backup — Nextcloud latest Administration Manual latest documentation

all the log of nextcloud are stored in nextcloud.log in your datadirectory so you can see error even if you didn’t have access to your nextcloud web page.

1 Like

HEH! well I forgot that I redirected my data folder to a different drive lol it was a while ago to be sure.

But I located the correct log and man it is full of a lot of the same messages again and again like this one…

{"reqId":"VIJdGE38pcftaRQBrT2r","level":3,"time":"2021-04-24T06:20:39+00:00","remoteAddr":"10.1.20.200","user":"--","app":"PHP","method":"POST","url":"/login","message":{"Exception":"Error","Message":"ldap_search(): Search: Operations error at /var/www/html/nextcloud/apps/user_ldap/lib/LDAP.php#341","Code":0,"Trace":[{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/LDAP.php","line":229,"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"function":"OCA\\User_LDAP\\{closure}","class":"OCA\\User_LDAP\\LDAP","type":"->","args":["*** sensitive parameters replaced ***"]},{"function":"ldap_search"},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/LDAP.php","line":341,"function":"call_user_func_array"},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/LDAP.php","line":234,"function":"invokeLDAPMethod","class":"OCA\\User_LDAP\\LDAP","type":"->","args":["*** sensitive parameters replaced ***"]},{"function":"search","class":"OCA\\User_LDAP\\LDAP","type":"->"},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/Access.php","line":1094,"function":"call_user_func_array"},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/Access.php","line":1098,"function":"OCA\\User_LDAP\\{closure}","class":"OCA\\User_LDAP\\Access","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/Access.php","line":1151,"function":"invokeLDAPMethod","class":"OCA\\User_LDAP\\Access","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/Access.php","line":1323,"function":"executeSearch","class":"OCA\\User_LDAP\\Access","type":"->"},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/Access.php","line":991,"function":"search","class":"OCA\\User_LDAP\\Access","type":"->"},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/Access.php","line":875,"function":"searchUsers","class":"OCA\\User_LDAP\\Access","type":"->"},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/Access.php","line":855,"function":"fetchListOfUsers","class":"OCA\\User_LDAP\\Access","type":"->"},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/User_LDAP.php","line":157,"function":"fetchUsersByLoginName","class":"OCA\\User_LDAP\\Access","type":"->"},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/User_LDAP.php","line":120,"function":"getLDAPUserByLoginName","class":"OCA\\User_LDAP\\User_LDAP","type":"->"},{"function":"loginName2UserName","class":"OCA\\User_LDAP\\User_LDAP","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/User_Proxy.php","line":90,"function":"call_user_func_array"},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/Proxy.php","line":167,"function":"walkBackends","class":"OCA\\User_LDAP\\User_Proxy","type":"->"},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/User_Proxy.php","line":244,"function":"handleRequest","class":"OCA\\User_LDAP\\Proxy","type":"->"},{"file":"/var/www/html/nextcloud/apps/user_ldap/lib/Helper.php","line":329,"function":"loginName2UserName","class":"OCA\\User_LDAP\\User_Proxy","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/lib/private/legacy/OC_Hook.php","line":110,"function":"loginName2UserName","class":"OCA\\User_LDAP\\Helper","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/lib/public/Util.php","line":354,"function":"emit","class":"OC_Hook","type":"::"},{"file":"/var/www/html/nextcloud/apps/password_policy/lib/ComplianceService.php","line":91,"function":"emitHook","class":"OCP\\Util","type":"::"},{"file":"/var/www/html/nextcloud/apps/password_policy/lib/Listener/BeforeUserLoggedInEventListener.php","line":44,"function":"entryControl","class":"OCA\\Password_Policy\\ComplianceService","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/EventDispatcher/ServiceEventListener.php","line":76,"function":"handle","class":"OCA\\Password_Policy\\Listener\\BeforeUserLoggedInEventListener","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":251,"function":"__invoke","class":"OC\\EventDispatcher\\ServiceEventListener","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":73,"function":"callListeners","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":86,"function":"dispatch","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":98,"function":"dispatch","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Server.php","line":564,"function":"dispatchTyped","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/lib/private/Hooks/EmitterTrait.php","line":101,"function":"call_user_func_array"},{"file":"/var/www/html/nextcloud/lib/private/Hooks/PublicEmitter.php","line":40,"function":"emit","class":"OC\\Hooks\\BasicEmitter","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Authentication/Login/PreLoginHookCommand.php","line":48,"function":"emit","class":"OC\\Hooks\\PublicEmitter","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Authentication/Login/Chain.php","line":108,"function":"process","class":"OC\\Authentication\\Login\\PreLoginHookCommand","type":"->"},{"file":"/var/www/html/nextcloud/core/Controller/LoginController.php","line":310,"function":"process","class":"OC\\Authentication\\Login\\Chain","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":169,"function":"tryLogin","class":"OC\\Core\\Controller\\LoginController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":100,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/App.php","line":152,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Route/Router.php","line":309,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/html/nextcloud/lib/base.php","line":1008,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/html/nextcloud/index.php","line":37,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/html/nextcloud/lib/private/Log/ErrorHandler.php","Line":91,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0","version":"20.0.8.1"}

Now that I have a better log to review, I am going to pour through it for a bit. The first thing that jumps out at me is the
file":"/var/www/html/nextcloud/apps/user_ldap/lib/Access.php","line":1098

But I am getting the impression that you are suggesting that I backup, wipe and reload?

again, thank you for your reply :slight_smile: I know that you are shooting in the dark on this, as you said that you did not have LDAP configured, which is why it is all the more appreciated.

Thank you

1 Like

@FamilyAdmin I think you should make a backup ( database , datadirectory and config.php) and after try to delete your ldap configuration on nextcloud and add a new one.

At this point, might as well :roll_eyes:

I had hoped that posting the issue here would result in a "he just do this… and profit! "

Did not realize that changing the admin password for the windows domain would be such a huge deal for a linux server that was not even joined to the domain.

Well I backed up the entire VM with VEEAM and went ahead with the removing of the configurations.

To my excitement I was finally able to login with my local admin account!! :astonished: :smiley:
So I went right to trying to configure my LDAP connection.
but since way back when I did this: (or something close)

… well after configuring the LDAP i could log in as my Windows Domain users (but first thing I noted that 2FA was not requested, first flag), and then noticed that I had zero files. Checked the nextcloud data directory and there was a new folder for my user with the SID instead of the user name. So I restored the VM and will have to try again when I have time.

I am really hoping this will not end up in me loosing access to the files, but I am losing hope :frowning:

@FamilyAdmin if you have your data backup, you can add your data manually in your new data directory and launch this line : sudo -u www-data php /var/www/nextcloud/occ files:scan --all
some data are stored in database like calendar data or other apps.

So here is an update:

I had me a scotch and thought it over for a bit and wondered why I had 2 configurations. One is using the Administrator account and the other is using the account that I designated for this server to access the domain.

I also noted that the account was locked during my last attempt. So I restored the backup and proceeded to delete the s02 configuration and sure enough I was able to login with my domain accounts again (as I did not change that username’s password)
BUT!
Same issue,

Shortly after logging in with a domain user account I see the following message appear:

Okay, so I go and run files:scan --all:
and (edited to protect family and friends) I get the following output:

PHP Warning:  PHP Startup: Unable to load dynamic library 'smbclient.so' (tried: /usr/lib/php/20190902/smbclient.so (/usr/lib/php/20190902/smbclient.so: undefined symbol: smbc_setOptionProtocols, version SMBCLIENT_0.2.3), /usr/lib/php/20190902/smbclient.so.so (/usr/lib/php/20190902/smbclient.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
Starting scan for user 1 out of 67 (adam.****)
Exception during scan: Unknown error (NT_STATUS_OBJECT_NAME_INVALID) for /
#0 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Exception/Exception.php(35): Icewind\SMB\Exception\Exception::unknown()
#1 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Parser.php(88): Icewind\SMB\Exception\Exception::fromMap()
#2 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Share.php(441): Icewind\SMB\Wrapped\Parser->checkForError()
#3 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Share.php(189): Icewind\SMB\Wrapped\Share->parseOutput()
#4 /var/www/html/nextcloud/apps/files_external/lib/Lib/Storage/SMB.php(189): Icewind\SMB\Wrapped\Share->stat()
#5 /var/www/html/nextcloud/apps/files_external/lib/Lib/Storage/SMB.php(559): OCA\Files_External\Lib\Storage\SMB->getFileInfo()
#6 /var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php(583): OCA\Files_External\Lib\Storage\SMB->getMetaData()
#7 /var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Availability.php(444): OC\Files\Storage\Wrapper\Wrapper->getMetaData()
#8 /var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php(583): OC\Files\Storage\Wrapper\Availability->getMetaData()
#9 /var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php(114): OC\Files\Storage\Wrapper\Wrapper->getMetaData()
#10 /var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php(152): OC\Files\Cache\Scanner->getData()
#11 /var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php(338): OC\Files\Cache\Scanner->scanFile()
#12 /var/www/html/nextcloud/lib/private/Files/Utils/Scanner.php(260): OC\Files\Cache\Scanner->scan()
#13 /var/www/html/nextcloud/apps/files/lib/Command/Scan.php(152): OC\Files\Utils\Scanner->scan()
#14 /var/www/html/nextcloud/apps/files/lib/Command/Scan.php(208): OCA\Files\Command\Scan->scanFiles()
#15 /var/www/html/nextcloud/3rdparty/symfony/console/Command/Command.php(255): OCA\Files\Command\Scan->execute()
#16 /var/www/html/nextcloud/core/Command/Base.php(169): Symfony\Component\Console\Command\Command->run()
#17 /var/www/html/nextcloud/3rdparty/symfony/console/Application.php(1000): OC\Core\Command\Base->run()
#18 /var/www/html/nextcloud/3rdparty/symfony/console/Application.php(271): Symfony\Component\Console\Application->doRunCommand()
#19 /var/www/html/nextcloud/3rdparty/symfony/console/Application.php(147): Symfony\Component\Console\Application->doRun()
#20 /var/www/html/nextcloud/lib/private/Console/Application.php(215): Symfony\Component\Console\Application->run()
#21 /var/www/html/nextcloud/console.php(100): OC\Console\Application->run()
#22 /var/www/html/nextcloud/occ(11): require_once('/var/www/html/n...')
#23 {main}
Starting scan for user 2 out of 67 (aileen.****)
Exception during scan: Unknown error (NT_STATUS_OBJECT_NAME_INVALID) for /
#0 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Exception/Exception.php(35): Icewind\SMB\Exception\Exception::unknown()
#1 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Parser.php(88): Icewind\SMB\Exception\Exception::fromMap()
#2 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Share.php(441): Icewind\SMB\Wrapped\Parser->checkForError()
#3 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Share.php(189): Icewind\SMB\Wrapped\Share->parseOutput()
#4 /var/www/html/nextcloud/apps/files_external/lib/Lib/Storage/SMB.php(189): Icewind\SMB\Wrapped\Share->stat()
#5 /var/www/html/nextcloud/apps/files_external/lib/Lib/Storage/SMB.php(559): OCA\Files_External\Lib\Storage\SMB->getFileInfo()
#6 /var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php(583): OCA\Files_External\Lib\Storage\SMB->getMetaData()
#7 /var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Availability.php(444): OC\Files\Storage\Wrapper\Wrapper->getMetaData()
#8 /var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php(583): OC\Files\Storage\Wrapper\Availability->getMetaData()
#9 /var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php(114): OC\Files\Storage\Wrapper\Wrapper->getMetaData()
#10 /var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php(152): OC\Files\Cache\Scanner->getData()
#11 /var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php(338): OC\Files\Cache\Scanner->scanFile()
#12 /var/www/html/nextcloud/lib/private/Files/Utils/Scanner.php(260): OC\Files\Cache\Scanner->scan()
#13 /var/www/html/nextcloud/apps/files/lib/Command/Scan.php(152): OC\Files\Utils\Scanner->scan()
#14 /var/www/html/nextcloud/apps/files/lib/Command/Scan.php(208): OCA\Files\Command\Scan->scanFiles()
#15 /var/www/html/nextcloud/3rdparty/symfony/console/Command/Command.php(255): OCA\Files\Command\Scan->execute()
#16 /var/www/html/nextcloud/core/Command/Base.php(169): Symfony\Component\Console\Command\Command->run()
#17 /var/www/html/nextcloud/3rdparty/symfony/console/Application.php(1000): OC\Core\Command\Base->run()
#18 /var/www/html/nextcloud/3rdparty/symfony/console/Application.php(271): Symfony\Component\Console\Application->doRunCommand()
#19 /var/www/html/nextcloud/3rdparty/symfony/console/Application.php(147): Symfony\Component\Console\Application->doRun()
#20 /var/www/html/nextcloud/lib/private/Console/Application.php(215): Symfony\Component\Console\Application->run()
#21 /var/www/html/nextcloud/console.php(100): OC\Console\Application->run()
#22 /var/www/html/nextcloud/occ(11): require_once('/var/www/html/n...')
#23 {main}
Starting scan for user 3 out of 67 (al.****)
Home storage for user al.**** not writable
Make sure you're running the scan command only as the user the web server runs as
Starting scan for user 4 out of 67 (alan.****)
Home storage for user alan.**** not writable
Make sure you're running the scan command only as the user the web server runs as
Starting scan for user 5 out of 67 (alex.****)
Starting scan for user 6 out of 67 (andrew.****)
Home storage for user andrew.**** not writable
Make sure you're running the scan command only as the user the web server runs as
Starting scan for user 7 out of 67 (ann.****)
Home storage for user ann.**** not writable
Make sure you're running the scan command only as the user the web server runs as
Starting scan for user 8 out of 67 (barbara.****)
Home storage for user barbara.**** not writable
Make sure you're running the scan command only as the user the web server runs as
Starting scan for user 9 out of 67 (beverly.****)
Home storage for user beverly.**** not writable
Make sure you're running the scan command only as the user the web server runs as
Starting scan for user 10 out of 67 (bill.****)
Exception during scan: Unknown error (NT_STATUS_OBJECT_NAME_INVALID) for /
#0 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Exception/Exception.php(35): Icewind\SMB\Exception\Exception::unknown()
#1 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Parser.php(88): Icewind\SMB\Exception\Exception::fromMap()
#2 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Share.php(441): Icewind\SMB\Wrapped\Parser->checkForError()
#3 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Share.php(189): Icewind\SMB\Wrapped\Share->parseOutput()
#4 /var/www/html/nextcloud/apps/files_external/lib/Lib/Storage/SMB.php(189): Icewind\SMB\Wrapped\Share->stat()
#5 /var/www/html/nextcloud/apps/files_external/lib/Lib/Storage/SMB.php(559): OCA\Files_External\Lib\Storage\SMB->getFileInfo()
#6 /var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php(583): OCA\Files_External\Lib\Storage\SMB->getMetaData()
#7 /var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Availability.php(444): OC\Files\Storage\Wrapper\Wrapper->getMetaData()
#8 /var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php(583): OC\Files\Storage\Wrapper\Availability->getMetaData()
#9 /var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php(114): OC\Files\Storage\Wrapper\Wrapper->getMetaData()
#10 /var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php(152): OC\Files\Cache\Scanner->getData()
#11 /var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php(338): OC\Files\Cache\Scanner->scanFile()
#12 /var/www/html/nextcloud/lib/private/Files/Utils/Scanner.php(260): OC\Files\Cache\Scanner->scan()
#13 /var/www/html/nextcloud/apps/files/lib/Command/Scan.php(152): OC\Files\Utils\Scanner->scan()
#14 /var/www/html/nextcloud/apps/files/lib/Command/Scan.php(208): OCA\Files\Command\Scan->scanFiles()
#15 /var/www/html/nextcloud/3rdparty/symfony/console/Command/Command.php(255): OCA\Files\Command\Scan->execute()
#16 /var/www/html/nextcloud/core/Command/Base.php(169): Symfony\Component\Console\Command\Command->run()
#17 /var/www/html/nextcloud/3rdparty/symfony/console/Application.php(1000): OC\Core\Command\Base->run()
#18 /var/www/html/nextcloud/3rdparty/symfony/console/Application.php(271): Symfony\Component\Console\Application->doRunCommand()
#19 /var/www/html/nextcloud/3rdparty/symfony/console/Application.php(147): Symfony\Component\Console\Application->doRun()
#20 /var/www/html/nextcloud/lib/private/Console/Application.php(215): Symfony\Component\Console\Application->run()
#21 /var/www/html/nextcloud/console.php(100): OC\Console\Application->run()
#22 /var/www/html/nextcloud/occ(11): require_once('/var/www/html/n...')
#23 {main}
Starting scan for user 11 out of 67 (bobby.****)
Home storage for user bobby.**** not writable
Make sure you're running the scan command only as the user the web server runs as
Starting scan for user 12 out of 67 (bonnie.****)
Home storage for user bonnie.**** not writable
Make sure you're running the scan command only as the user the web server runs as
Starting scan for user 13 out of 67 (brandon.****)
Home storage for user brandon.**** not writable
Make sure you're running the scan command only as the user the web server runs as
Starting scan for user 14 out of 67 (caroline.****)
Home storage for user caroline.**** not writable
Make sure you're running the scan command only as the user the web server runs as
Starting scan for user 15 out of 67 (charles.****)
Exception during scan: Unknown error (NT_STATUS_OBJECT_NAME_INVALID) for /
#0 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Exception/Exception.php(35): Icewind\SMB\Exception\Exception::unknown()
#1 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Parser.php(88): Icewind\SMB\Exception\Exception::fromMap()
#2 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Share.php(441): Icewind\SMB\Wrapped\Parser->checkForError()
#3 /var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Share.php(189): Icewind\SMB\Wrapped\Share->parseOutput()
#4 /var/www/html/nextcloud/apps/files_external/lib/Lib/Storage/SMB.php(189): Icewind\SMB\Wrapped\Share->stat()
#5 /var/www/html/nextcloud/apps/files_external/lib/Lib/Storage/SMB.php(559): OCA\Files_External\Lib\Storage\SMB->getFileInfo()
#6 /var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php(583): OCA\Files_External\Lib\Storage\SMB->getMetaData()
#7 /var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Availability.php(444): OC\Files\Storage\Wrapper\Wrapper->getMetaData()
#8 /var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php(583): OC\Files\Storage\Wrapper\Availability->getMetaData()
#9 /var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php(114): OC\Files\Storage\Wrapper\Wrapper->getMetaData()
#10 /var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php(152): OC\Files\Cache\Scanner->getData()
#11 /var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php(338): OC\Files\Cache\Scanner->scanFile()
#12 /var/www/html/nextcloud/lib/private/Files/Utils/Scanner.php(260): OC\Files\Cache\Scanner->scan()
#13 /var/www/html/nextcloud/apps/files/lib/Command/Scan.php(152): OC\Files\Utils\Scanner->scan()
#14 /var/www/html/nextcloud/apps/files/lib/Command/Scan.php(208): OCA\Files\Command\Scan->scanFiles()
#15 /var/www/html/nextcloud/3rdparty/symfony/console/Command/Command.php(255): OCA\Files\Command\Scan->execute()
#16 /var/www/html/nextcloud/core/Command/Base.php(169): Symfony\Component\Console\Command\Command->run()
#17 /var/www/html/nextcloud/3rdparty/symfony/console/Application.php(1000): OC\Core\Command\Base->run()
#18 /var/www/html/nextcloud/3rdparty/symfony/console/Application.php(271): Symfony\Component\Console\Application->doRunCommand()
#19 /var/www/html/nextcloud/3rdparty/symfony/console/Application.php(147): Symfony\Component\Console\Application->doRun()
#20 /var/www/html/nextcloud/lib/private/Console/Application.php(215): Symfony\Component\Console\Application->run()
#21 /var/www/html/nextcloud/console.php(100): OC\Console\Application->run()
#22 /var/www/html/nextcloud/occ(11): require_once('/var/www/html/n...')
#23 {main}

......[TRUCATED DUE TO CHARACTER LIMITS].....


Starting scan for user 67 out of 67 (will.****)
Home storage for user will.**** not writable
Make sure you're running the scan command only as the user the web server runs as
+---------+-------+--------------+
|Folders | Files |Elapsed time|
+---------+-------+--------------+
| 5650   | 68342 | 00:02:21     |
+---------+-------+--------------+

Well some googling said that the permissions may be off … so I checked and they all look right to me?

sudo ls -l /media/data/
total 189396
drwxr-xr-x  6 www-data www-data      4096 Nov  8 19:27 adam.***
drwxr-xr-x  6 www-data www-data      4096 Sep  8  2020 aileen.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 alan.***
drwxrwxr-x  4 www-data www-data      4096 Oct 27  2020 alex.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 al.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 andrew.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 ann.***
drwxr-xr-x 12 www-data www-data      4096 Dec 23 04:14 appdata_oc47d5povif4
-rw-r-----  1 www-data www-data      2502 Dec 23 04:13 audit.log
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 barbara.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 beverly.***
drwxr-xr-x  4 www-data www-data      4096 May 16  2020 bill.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 bobby.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 bonnie.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 brandon.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 caroline.***
drwxr-xr-x  7 www-data www-data      4096 Feb 11  2020 charles.***
drwxr-xr-x  5 www-data www-data      4096 Apr 14  2020 charlie.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 chase.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 chris.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 chris.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 chris.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 christine.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 cierra.***
drwxr-xr-x  4 www-data www-data      4096 Feb 11  2020 CloudAdmin
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 conner.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 cooper.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 dana.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 deanna.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 debra.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 don.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 donna.***
drwxr-xr-x  4 www-data www-data      4096 Apr 11  2020 etta.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 evan.***
drwxr-xr-x  2 www-data www-data      4096 Mar 18 05:31 files_external
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 fillip.***
drwxrwxr-x  4 www-data www-data      4096 Jan  3 19:22 frederick.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 gerrie.***
drwxr-xr-x  2 www-data www-data      4096 Feb 11  2020 __groupfolders
-rw-r--r--  1 www-data www-data         0 Mar 18 05:31 index.html
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 jason.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 jason.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 jaxon.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 jay.***
drwxrwxr-x  2 www-data www-data      4096 Oct 19  2020 jay.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 jeanne.***
drwxrwxr-x  4 www-data www-data      4096 Jan  9 08:02 jedrick.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 jessica.***
drwxr-xr-x  4 www-data www-data      4096 Feb 14  2020 joshua.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 joshua.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 juan.***
drwxrwxr-x  2 www-data www-data      4096 Oct 27  2020 katy.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 kersten.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 kim.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 laura.***
drwx------  2 www-data www-data     16384 Feb 11  2020 lost+found
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 marlee.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 marlen.***
drwxr-xr-x  5 www-data www-data      4096 May 27  2020 matthew.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 mindi.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 miranda.***
-rw-r-----  1 www-data www-data  87140955 Apr 29 01:50 nextcloud.log
-rw-r-----  1 www-data www-data 106287436 Apr 25 04:50 nextcloud.log.1
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 nicolas.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 nicole.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 randy.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 rene.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 sandy.***
drwxr-xr-x  7 www-data www-data      4096 Jan 17 22:10 scott.***
drwxrwxr-x  5 www-data www-data      4096 Feb  7 06:33 tina.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 Tino.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 tony.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 trever.***
-rw-r--r--  1 www-data www-data    180344 Mar 17 05:40 updater.log
drwxr-xr-x  4 www-data www-data      4096 Mar 18 05:31 updater-oc47d5povif4
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 wanda.***
drwxrwxr-x  2 www-data www-data      4096 Aug 29  2020 will.***

Okay, so I googled further and found this gem?
https://dannyda.com/2020/10/27/how-to-fix-nextcloud-19-nextcloud-20-smb-samba-windows-share-error-on-ubuntu-20-04-1-lts/

So … **** it right?

I ran all of the command and the only one that did not run right was the:
sudo systemctl restart apache2 php7.4-fpm
She mentioned ‘php-fpm vs mod_php’ I am not sure what I have … but pushed through with a simple restart of apache2
Now the updates took a surprising amount of time to run. Surprising becuase I keep my server uptodate for the most part, and I have fairly decent 300mbs internet.
rebooted the server and BOOM!
Everythings was there!

Now I dont want to get too hopefull, I will be testing to ensure that all the files are working, but wanted to give this update

Hi @FamilyAdmin, for the error you got with php7.4-fpm, have you installed it?
I’m glad, you got access to your data :+1: