Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2): 13.0.12
Operating system and version (eg, Ubuntu 17.04): Asustor NAS; no idea what Linux that is
Apache or nginx version (eg, Apache 2.4.25): dont know
PHP version (eg, 7.1): 5.6 (or 7.3)
The issue you are facing:
when I start PhP 7.13 on the Asustor, nextcloud doesnt work anymore. It comes with this error:
‘This version of Nextcloud is not compatible with > PHP 7.2.
You are currently running 7.3.12.’
so to start any update, i have to swittch back to PHP 6.6.
When I start the Update-link on nextcloud settings (download new version), it leads me to a website from netxcloud for updating. But there it only tells me, that an update is not possible because I use PHP5 and it needs PHP7.
how do I get out of this catch 22 ?
Is this the first time you’ve seen this error? (Y/N): No, this comes all the time.
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
The output of your Apache/nginx/system log in