I’m on a shared-hoster and I’m trying to update to Nextcloud version 12. If I run the web updater I got the error message that it can’t be run due to extra files
The extra file is called httpdocs
Nextcloud is in the following folder:
/httpdocs/nextcloud
I can’t use any terminal commands because I do not have root access to the server.
Could you please help me updating to version 12?
Hi @Julie112
Usually this message means, that the mentioned files and folders are withing the nextcloud directory - where you find the directories “apps”, “updater” and so on.
Could there be a second httpdocs folder:
/httpdocs/nextcloud/httpdocs ?
You would have to remove that folder if possible.
Something interesting is here:
So if you have access to the files you could try and change the /updater/index.php as suggested.