Can't upload files from webinterface

ℹ️ Support
1

Nextcloud version :

$ sudo -u www-data ./occ status
  - installed: true
  - version: 16.0.1.1
  - versionstring: 16.0.1
  - edition:

Operating system and version : Debian GNU/Linux 9.9 (stretch)
nginx version: nginx/1.10.3
PHP version : 7.3
Browser : tested on Firefox Latest / Chromium Latest on Fedora 30

The issue you are facing:

I can’t upload any file (txt, image, small one, big one, …) via the web interface, but I can upload them with WebDav or with the mobile application.

Is this the first time you’ve seen this error? Yes

Steps to replicate it:

  1. Go to web interface, in files tab.
  2. Click upload file
  3. I can’t upload any file, I always have the Insufficient space available message (Espace disponible insuffisant in French)

But a df -h on my server show my at least 5Go available.

The output of your Nextcloud log in Admin > Logging:

I moved my nextcloud.log file to nextcloud.log.bck to try to limit the number of log and only get relevant one. But the file stay empty when I do the manipulation.

Also, I’ve go no network movement when uploading file in the network tab. I have disabled Ublock and decentraleyes to check if their was an issue with theses but nothing seems to change.

I have 2 JS warning when trying to upload file.

The humanFileSize library is deprecated! It will be removed in nextcloud 19.
main.js:750:50
The escapeHTML library is deprecated! It will be removed in nextcloud 19.
main.js:750:50

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'XXXXXXXXXXXXx',
  'passwordsalt' => 'XXXXXXXXXXXXX',
  'secret' => 'XXXXXXXXXXXXXXXXXX',
  'trusted_domains' => 
  array (
    0 => 'XXXXXXXXXXXXX',
  ),
  'datadirectory' => '/var/www/nextcloud/data',
  'overwrite.cli.url' => 'XXXXXXXXXX',
  'dbtype' => 'mysql',
  'version' => '16.0.1.1',
  'dbname' => 'XXXXXXXXX',
  'dbhost' => 'XXXXXX',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'XXXXXXXXXXXX',
  'dbpassword' => 'XXXXXXXXXX',
  'installed' => true,
  'mail_smtpmode' => 'smtp',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_smtpsecure' => 'tls',
  'mail_from_address' => 'XXXXXXXXX',
  'mail_domain' => 'XXXXXXXXXXX',
  'mail_smtpauth' => 1,
  'mail_smtphost' => 'XXXXXXXXXXx',
  'mail_smtpport' => 'XXXXXXX',
  'mail_smtpname' => 'XXXXXXXXXXXXXXXXXXXXXXXX',
  'mail_smtppassword' => 'XXXXXXXXXXXXXXXXXX',
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'updater.release.channel' => 'stable',
  'mysql.utf8mb4' => true,
);

Log output of nginx tail -f /var/log/nginx/{access,error}.log

MY.IP - ocyhc [22/May/2019:23:11:04 +0200] "PROPFIND /remote.php/webdav HTTP/1.1" 207 425 "-" "gvfs/1.40.1"
XXX.XXX.XXX.XXX - - [22/May/2019:23:11:05 +0200] "GET /api/v1/instance HTTP/1.1" 302 5 "-" "fediverse.network crawler (https://fediverse.network/info root@fediverse.network)"
XXX.XXX.XXX.XXX - - [22/May/2019:23:11:05 +0200] "GET /api/statusnet/version.json HTTP/1.1" 302 5 "-" "fediverse.network crawler (https://fediverse.network/info root@fediverse.network)"
XXX.XXX.XXX.XXX - - [22/May/2019:23:11:05 +0200] "GET /api/statusnet/config.json HTTP/1.1" 302 5 "-" "fediverse.network crawler (https://fediverse.network/info root@fediverse.network)"
XXX.XXX.XXX.XXX - - [22/May/2019:23:11:05 +0200] "GET /api/v1/config HTTP/1.1" 302 5 "-" "fediverse.network crawler (https://fediverse.network/info root@fediverse.network)"
XXX.XXX.XXX.XXX - - [22/May/2019:23:11:05 +0200] "GET /api/statusnet/config HTTP/1.1" 302 5 "-" "fediverse.network crawler (https://fediverse.network/info root@fediverse.network)"

==> /var/log/nginx/error.log <==
2019/05/22 23:11:05 [error] 25928#25928: *376208 access forbidden by rule, client: XXX.XXX.XXX.XXX, server: my.domain, request: "GET /.well-known/nodeinfo HTTP/1.1", host: "my.domain"

==> /var/log/nginx/access.log <==
XXX.XXX.XXX.XXX - - [22/May/2019:23:11:05 +0200] "GET /.well-known/nodeinfo HTTP/1.1" 403 169 "-" "fediverse.network crawler (https://fediverse.network/info root@fediverse.network)"
XXX.XXX.XXX.XXX - - [22/May/2019:23:11:06 +0200] "POST /api/meta HTTP/1.1" 302 5 "-" "fediverse.network crawler (https://fediverse.network/info root@fediverse.network)"
MY.IP - - [22/May/2019:23:11:17 +0200] "POST /apps/phonetrack/log/owntracks/XXXX/device HTTP/2.0" 200 1011 "-" "Owntracks/21201"
MY.IP - - [22/May/2019:23:11:20 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 522 "-" "Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:66.0) Gecko/20100101 Firefox/66.0"
2

I have the same problem. Can’t upload anything with any user from web interface. I tried:

  • changed webserver settings
  • increased PHP upload_max_size and post_max_size
  • increased PHP memory_limit
  • changing user quota
  • different users
  • different browsers

The error message is always “Not enough free space”.
I can’t see relevant network activity in Developer Toolbar.

3

Have the same problem, but i can’t upload from mobile app files bigger than 1 mb, from web any size not enough free space

4

Im having the same issue. bashed my head around settings for hours now and finally found this thread.

5

Most common problem of this kind are caused by php value of the http post size , in addition of low timeout value on slow network the upload can be interrupted for this cause.

Also check if the needed permission are granted for example :

 'datadirectory' => '/var/www/nextcloud/data',

If you are behind reverse proxy most commonly cloudflare , the max file size they accept to transfer on free plan is 100MB via http post so any file that you attempt to upload larger than that size will cause a sort of flash upload or endless one depends on many factors.