Cant seem to upload or even make new folders

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Sorry to hear you’re facing problems :slightly_frowning_face: is for home/non-enterprise users. If you’re running a business, paid support can be accessed via where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version _(eg, 20.0.3)
Operating system and version _( Debian GNU/Linux 11. 5.15.61-v8+ (aarch64))
Apache or nginx version (IDK): replace me
PHP version (IDK): replace me

The issue you are facing:
Im sorry im completely new to nextcloud and cant find the logs it is asking for, the only one i found in the admin logging is soo long i didn’t think it was the right one.
Everything seemed to work last night, this morning i cant sync or download from server. I cant even make a new folder using the web interface. I have been fighting this for over a week now, re-installed 8 times trying to get it to work. Either i could get it all working on the raspberry pi on the SD card only or it just wouldn’t work at all. I finally got it to work by installing on the ssd itself and not using the SD card at all. Then this happened. I’m at a loss. Just thought i would reach out to the community before just giving up all together.
Im running this on a raspberry pi4 with nextcloudpi.
Again sorry for the lack of knowledge on the logs.

Is this the first time you’ve seen this error? (No):

Steps to replicate it:

  1. try and make a new folder on the web interface

The output of your Nextcloud log in Admin > Logging:


The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


The output of your Apache/nginx/system log in /var/log/____:



Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.


I noticed a update available for nextcloudpi in the terminal so i ran the sudo ncp-update and now the web interface shows -

503 service unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

its now on V1.51.1

it also shows HPB service down

Installed from scratch on external ssd with NextCloudPI 1.51.1 all working as expected.