Can't Log into my NextCloud after an update (unraid)

ℹ️ Support
#1

When I go to my nextcloud login page, it comes up:

https://subname.domain.ext/login?redirect_url=/apps/dashboard/

And all that is on the screen (besides the pretty photo behind it) is a white box that has the text “New password” in it, and a round “Reset password” button underneat that white box.

I’ve tried inputing text into the white box and clicking the button, but nothing happens.

My syncing app on my pc still connects, and a few of us are using the talk app on android, and it is working fine also.

I just can’t figure out how to get a login page to come up.

I checked the log files (this is installed as a docker on unraid) and there is no error in the startup log files.

I hope someone can help, I was just getting to love NextCloud.

#2

Perhaps just the dashboard app, other apps work? Try just to disable the dashboard app. Version numbers, logfiles etc. can help to identify problems…

#3

Thank you for replying. Yes, I can’t get into the dashboard. Which means I can’t admin NextCloud.

I have it installed on Unraid. The log files show no errors, so I really don’t know where to go from here.

Since I can’t log into the system, I can’t be sure of the version info.
No idea what you mean by disable the dashboard app, this is the only way I know how to log into NextCloud.

This is the log file:
[s6-init] making user provided files available at /var/run/s6/etc…exited 0.
[s6-init] ensuring user provided files have correct perms…exited 0.
[fix-attrs.d] applying ownership & permissions fixes…
[fix-attrs.d] done.
[cont-init.d] executing container initialization scripts…
[cont-init.d] 01-envfile: executing…
[cont-init.d] 01-envfile: exited 0.
[cont-init.d] 02-tamper-check: executing…
[cont-init.d] 02-tamper-check: exited 0.
[cont-init.d] 10-adduser: executing…

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GID/UID

User uid: 99
User gid: 100

[cont-init.d] 10-adduser: exited 0.
[cont-init.d] 20-config: executing…
[cont-init.d] 20-config: exited 0.
[cont-init.d] 30-keygen: executing…
using keys found in /config/keys
[cont-init.d] 30-keygen: exited 0.
[cont-init.d] 40-config: executing…
[cont-init.d] 40-config: exited 0.
[cont-init.d] 50-install: executing…
[cont-init.d] 50-install: exited 0.
[cont-init.d] 60-memcache: executing…
[cont-init.d] 60-memcache: exited 0.
[cont-init.d] 70-aliases: executing…
[cont-init.d] 70-aliases: exited 0.
[cont-init.d] 90-custom-folders: executing…
[cont-init.d] 90-custom-folders: exited 0.
[cont-init.d] 99-custom-files: executing…
[custom-init] no custom files found exiting…
[cont-init.d] 99-custom-files: exited 0.
[cont-init.d] done.
[services.d] starting services
[services.d] done.

#4

For nextcloud logfiles:
https://docs.nextcloud.com/server/stable/admin_manual/issues/general_troubleshooting.html#id1

And if you go through the documentation and look for the occ command, you can use this on command line to disable apps as well.