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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 21.0.1
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04.2 LTS
Apache or nginx version (eg, Apache 2.4.25): 2.4.41
PHP version (eg, 7.4): 7.4
The issue you are facing:
When connected to my NC instance locally, I cannot seem to get above 40MB/s download speeds without a CPU core being completely pegged at 100%. 40MB/s is not terribly slow by any means, but I know my setup can achieve much higher I/O.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
When using the web client, if i try to download a file of around 2GB my speed is capped around 40MB/s. If i download multiple files at the same time, I can achieve total throughput of around 60MB/s but each file being downloaded completely maxes out a CPU core.
The output of your Nextcloud log in Admin > Logging:
No Errors.
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => ‘*******’,
'passwordsalt' => ‘*******’,
'secret' => ‘*********’,
'trusted_proxies' => ‘*******,
'trusted_domains' =>
array (
0 => ‘*******’,
1 => ‘*******’,
),
'datadirectory' => '/nextcloud-data',
'dbtype' => 'mysql',
'version' => '21.0.1.1',
'overwrite.cli.url' => ‘*******’,
'dbname' => 'nextclouddb',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => ‘********’,
'dbpassword' => ‘*******’,
'installed' => true,
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_smtpauth' => 1,
'mail_smtpname' => ‘*******’,
'mail_smtppassword' => ‘******’,
'allow_local_remote_servers' => true,
'mail_smtpsecure' => 'ssl',
'mail_from_address' => ‘******’,
'mail_domain' => ‘*******’,
'mail_smtpauthtype' => 'LOGIN',
'mail_smtphost' => ‘*******’,
'mail_smtpport' => '465',
'maintenance' => false,
'enable_previews' => true,
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\PNG',
1 => 'OC\\Preview\\Image',
2 => 'OC\\Preview\\TIFF',
3 => 'OC\\Preview\\MP3',
4 => 'OC\\Preview\\Movie',
5 => 'OC\\Preview\\MKV',
6 => 'OC\\Preview\\MP4',
7 => 'OC\\Preview\\AVI',
8 => 'OC\\Preview\\BMP',
9 => 'OC\\Preview\\HEIC',
10 => 'OC\\Preview\\GIF',
11 => 'OC\\Preview\\JPEG',
12 => 'OC\\Preview\\3GP',
),
'htaccess.RewriteBase' => '/',
'default_phone_region' => 'US',
'theme' => '',
'loglevel' => 0,
'memcache.local' => '\OC\Memcache\APCu',
'updater.release.channel' => 'stable',
'twofactor_enforced' => 'false',
'twofactor_enforced_groups' =>
array (
),
'twofactor_enforced_excluded_groups' =>
array (
),
);
The output of your Apache/nginx/system log in /var/log/____
:
No Errors.