Can't delete subfolder in shared folder


I encounter the following issue :

In a shared folder, I can’t delete any subfolder.
I can add another subfolder at the same hierarchical level
I can delete files inside the subfolder I want to delete
I can delete files beside the subfolder I want to delete
Even if I delete all the files in the subfolder, I still can’t delete it.

The operations have the same result from the Web UI and in the file browser of my laptop.
In the Web UI, I get the error message “Error deleting file “NameOftheFolder””.
I don’t get any error message in the server log files as seen from the Admin UI
The shared folder is rather large (like 13 GB and 10 000s of files/subfolders), so I suspect it might be related.

Anyone having the same problem or any idea on how to investigate it?


Nextcloud version (eg, 10.0.2): 11.0
Operating system and version (eg, Ubuntu 16.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 5.6): 5.6.28
Is this the first time you’ve seen this error and can you replicate it?:


The issue you are facing:

See above.

The output of your Nextcloud log in Admin > Logging:
Nothing related to the issue :frowning:

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
Don’t have access to it

The output of your Apache/nginx/system log in /var/log/____:
Don’t have access to it

Remember, this information may be requested if it isn’t supplied; for fastest response please provide as much as you can :heart: Feel free to use a pastebin service, otherwise log files can be indented with 4 spaces on each line to present them in a friendlier way on the forum.