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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2): 15.0.4.0
Operating system and version (eg, Ubuntu 17.04): Ubuntu 18.04.2 LTS
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.29 (Ubuntu)
PHP version (eg, 7.1): 7.2
The issue you are facing: Cant create folders.
Is this the first time you’ve seen this error? (Y/N): y
Steps to replicate it: No idea
The output of your Nextcloud log in Admin > Logging:
Redis::connect(): connect() failed: Network is unreachable at /var/www/html/nextcloud/lib/private/RedisFactory.php#84
You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/html/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '',
'passwordsalt' => '',
'secret' => ''',
'trusted_domains' =>
array (
0 => '',
1 => '',
),
'datadirectory' => '/opt/nextcloud',
'overwrite.cli.url' => '',
'dbtype' => 'mysql',
'version' => '15.0.4.0',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'ncdata',
'dbpassword' => '',
'installed' => true,
'updater.release.channel' => 'production',
'auth.bruteforce.protection.enabled' => true,
'memcache.local' => '\\OC\\Memcache\\APCu',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
),
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'mail_smtpmode' => 'php',
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
);
The output of your Apache/nginx/system log in /var/log/____
:
Feb 27 06:26:37 mycloud systemd[1]: Starting Advanced key-value store...
Feb 27 06:26:37 mycloud systemd[1]: redis-server.service: Can't open PID file /var/run/redis/redis-server.pid (yet?) after start: No such file or directory
Feb 27 06:28:08 mycloud systemd[1]: redis-server.service: Start operation timed out. Terminating.
Feb 27 06:28:08 mycloud systemd[1]: redis-server.service: Failed with result 'timeout'