# Can't change the Quota of the user - neither in the Web Interface nor with the occ command **URL:** \ **Category:** ℹ️ Support\ **Tags:** update\_problems, occ, nc24, quota, 32bit\ **Created:** [November 4, 2022, 6:56pm UTC](https://help.nextcloud.com/t/cant-change-the-quota-of-the-user-neither-in-the-web-interface-nor-with-the-occ-command/149135 "2022-11-04T18:56:28Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Bajang](https://help.nextcloud.com/letter_avatar/bajang/32/6_22734026db12803ebb3e059622ac3534.png) [@Bajang](https://help.nextcloud.com/u/Bajang)\ **Post date:** [November 4, 2022, 6:56pm UTC](https://help.nextcloud.com/t/cant-change-the-quota-of-the-user-neither-in-the-web-interface-nor-with-the-occ-command/149135/1 "2022-11-04T18:56:28Z")
Hello! Since I updated to Nextcloud 24.07 I can no longer change the quota and it is currently set to 0 B, which is why I get the message that my Nextcloud is full and can no longer be synchronized. I have tried to change the quota both as admin via the web interface and via the command > sudo -u www-data php occ user:setting USERNAME files quota 500GB , both without success. With the web interface it jumps directly back to the value 0B as soon as I click somewhere else on it. Have any of you had a similar problem since the update or know what the cause might be? The only thing that might be a little unusual with my Nextcloud is that it runs on a 32 bit system. Many thanks in advance! ![image](https://help.nextcloud.com/uploads/default/original/3X/2/e/2ef161def9ebb8b795c0f8bb225b865384b26719.png) ```auto Nextcloud version 24.07 Operating system and version Ubuntu 20.04.3 LTS (32 bit) PHP version Version: 8.0.10 The output of your Nextcloud log in **Admin > Logging** : Nothing since the problem occured. ``` ---
**Author:** ![KarlF12](https://help.nextcloud.com/user_avatar/help.nextcloud.com/karlf12/32/46873_2.png) [@KarlF12](https://help.nextcloud.com/u/KarlF12)\ **Post date:** [November 4, 2022, 9:08pm UTC](https://help.nextcloud.com/t/cant-change-the-quota-of-the-user-neither-in-the-web-interface-nor-with-the-occ-command/149135/2 "2022-11-04T21:08:09Z")
Does it produce any output from occ? ---
**Author:** ![tuxfanx](https://help.nextcloud.com/letter_avatar/tuxfanx/32/6_22734026db12803ebb3e059622ac3534.png) [@tuxfanx](https://help.nextcloud.com/u/tuxfanx)\ **Post date:** [November 5, 2022, 7:37pm UTC](https://help.nextcloud.com/t/cant-change-the-quota-of-the-user-neither-in-the-web-interface-nor-with-the-occ-command/149135/3 "2022-11-05T19:37:11Z")
Same problem here after upgrade to NC 24.07 (Ubuntu 22.04.1 LTS 4.14.150-odroidxu4). Only an unlimited quota works. As soon as an attempt is made to set a limit for a user, this causes a 0B contingent. ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [November 5, 2022, 9:21pm UTC](https://help.nextcloud.com/t/cant-change-the-quota-of-the-user-neither-in-the-web-interface-nor-with-the-occ-command/149135/4 "2022-11-05T21:21:02Z")
sounds like 32-bit issue. could be similar type conversion issue as in > [@Cannot access files after upgrade to Nextcloud 25](https://help.nextcloud.com/t/cannot-access-files-after-upgrade-to-nextcloud-25/147823): > > After upgrading to Nextcloud version 25 today, I was no longer able to access my files (using the files app). I started getting the following error: This directory is unavailable, please check the logs or contact the administrator The error in the logs that seems to be causing the issues is: [webdav] Error: TypeError: Return value of OCA\DAV\Connector\Sabre\FilesPlugin::OCA\DAV\Connector\Sabre\{closure}() must be of the type int or null, float returned at \<\\> 0. /var/www/nextcloud/3… > [@Lost Access to All Files in the Instance after Upgrading to v25.0.0](https://help.nextcloud.com/t/lost-access-to-all-files-in-the-instance-after-upgrading-to-v25-0-0/147895): > > Hi all, after upgrading my instance to v25.0.0 I lost access to all files stored in my instance. Nextcloud clients cannot sync with the instance anymore; opening the “All Files” tab in the Web UI shows nothing but this error message: This directory is unavailable, please check the logs or contact the administrator The updater did not report any error during the upgrade. Running occ maintenance:repair did not solve the problem; judging by the output nothing has been identified as broken and… > [@32-bit support ends with Nextcloud 24, which reachs EOL 05/2023](https://help.nextcloud.com/t/32-bit-support-ends-with-nextcloud-24-which-reachs-eol-05-2023/147914): > > According to [Maintenance and Release schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) Nextcloud 24 will be supported until 05/2023. This means 32-bit systems might continue to receive updates through May, but think of this as… Nextcloud 24 will be supported with bug fixes through May of 2023 Time to Change Architectures This is not surprising news, [32-bit support was already discontinued](https://help.nextcloud.com/t/32-bit-support-is-no-longer-available-from-nextcloud-what-are-the-takeaways/143879), but now it will not work at all as of Nextcloud 25. Nextcloud 25 requires 64-bit systems [The requirement of 64-bit is now in the official do…](https://docs.nextcloud.com/server/stable/admin_manual/installation/system_requirements.html) support for 32-bit on NC24 is expected but there might be some “action at distance” where some updated component introduces issues - I would recommend to change towards 64-bit. ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 14, 2024, 11:29am UTC](https://help.nextcloud.com/t/cant-change-the-quota-of-the-user-neither-in-the-web-interface-nor-with-the-occ-command/149135/5 "2024-12-14T11:29:30Z")