Support intro
Sorry to hear you’re facing problems. 
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.
If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
32.0
- Operating system and version (e.g., Ubuntu 24.04):
FreeBSD
- Web server and version (e.g, Apache 2.4.25):
nginx
- Reverse proxy and version _(e.g. nginx 1.27.2)
nginx
- PHP version (e.g, 8.3):
8.3
- Is this the first time you’ve seen this error? (Yes / No):
No but other time it was workarroundable
- When did this problem seem to first start?
Since maybe I don't know but it is a blocker now
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
From the .tar.gz
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
Cloudflare
Summary of the issue you are facing:
I have been using Nextcloud for years, maybe 10 years, and I have always performed major updates without any problems . Today Just after the upgrade from the latest 31 after the first login once upgraded, I’m stuck with this JS popup and I can’t remove it or continue … This is not the first time that I have broken / empty useless popup after an upgrade but each time it was not an issue and all I had to do was click next to it to make it disappear.
But this time nothing to do, It doesn’t want to disappear ? How can I get ride of this ?
Log entries
I didn’t find something very relevant in the log. But I have this in the chrome’s log :
Result :
Thanks !
