Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2): Latest 16
Operating system and version (eg, Ubuntu 17.04): Centos 7 v1803
Apache or nginx version (eg, Apache 2.4.25): 2.4.25
PHP version (eg, 7.1):7.3
The issue you are facing:
Nextcloud is installed in my Datacentre with ip address 192.168.4.186. Installation went smooth and im able to login .
Issue is with Desktop client (Windows 10 Pro). Im on IP range 172.17.x.x Access on port 80 and 443 has been granted to my ip to access the nextcloud server.
I cannot connect to the server. Error is timeout. I have even turned off firewall both on Windows 10 and CentOS.
Any clue please ?
Is this the first time you’ve seen this error? (Y/N): yes
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
The output of your Apache/nginx/system log in