# Can't access Nextcloud after update: Update needed Please use the command line updater because updating via browser is disabled in your config.php **URL:** \ **Category:** ℹ️ Support\ **Tags:** update\_problems, docker, nc29\ **Created:** [September 4, 2024, 10:51am UTC](https://help.nextcloud.com/t/cant-access-nextcloud-after-update-update-needed-please-use-the-command-line-updater-because-updating-via-browser-is-disabled-in-your-config-php/202532 "2024-09-04T10:51:17Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![cordvision](https://help.nextcloud.com/user_avatar/help.nextcloud.com/cordvision/32/64471_2.png) [@cordvision](https://help.nextcloud.com/u/cordvision)\ **Post date:** [September 4, 2024, 10:51am UTC](https://help.nextcloud.com/t/cant-access-nextcloud-after-update-update-needed-please-use-the-command-line-updater-because-updating-via-browser-is-disabled-in-your-config-php/202532/1 "2024-09-04T10:51:17Z")
First of all, I’m a complete beginner so please explain it like I’m 5 years old. My set-up: I installed Nextcloud on my Asustor NAS through the built in App Store (AppCentral). I believe this means it installed a docker container. I can access the console through another app that I also installed in the AppCentral that is called Portainer CE. It worked flawlessly until today: I updated Nextcloud through the AppCentral of my Asustor NAS (version 29.0.4.r02 ). Since then, I’m getting the following message as I’m trying to access my Nextcloud: _Update needed Please use the command line updater because updating via browser is disabled in your config.php._ I tried to follow various suggestions found online but with no success. Could somebody provide me simple step by step instructions on how I can get NC back up running? Any help is greatly apprechiated! ---
**Author:** ![Devallex](https://help.nextcloud.com/letter_avatar/devallex/32/5_5575768a8748004e209b776fc1b2916d.png) [@Devallex](https://help.nextcloud.com/u/Devallex)\ **Post date:** [September 10, 2024, 6:30am UTC](https://help.nextcloud.com/t/cant-access-nextcloud-after-update-update-needed-please-use-the-command-line-updater-because-updating-via-browser-is-disabled-in-your-config-php/202532/2 "2024-09-10T06:30:09Z")
I had this same issue. Followed the error code, and just used command line updater. In that NAS, you’ll need to find a way to access the container’s terminal. If whatever interface you’re using brings you into the system terminal you’ll need to enter the container’s. Run `docker ps` and find the CONTAINER ID of nextcloud. (I.e. mine is 967653…) _If it says “command not found” then you’re probably inside the container, skip the docker part_ ```auto CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES 9676532d0b29 nextcloud:29 "/entrypoint.sh apac…" 12 minutes ago Up 12 minutes 0.0.0.0:9520->80/tcp, [::]:9520->80/tcp nextcloud-app afb4487fb53a redis:latest "docker-entrypoint.s…" 12 minutes ago Up 12 minutes 0/tcp, 6379/tcp nextcloud-redis de85a93c181d mariadb:lts "docker-entrypoint.s…" 12 minutes ago Up 12 minutes 3306/tcp nextcloud-db ``` If this doesn’t error, then that means you’re in the system terminal, so run this to enter the container’s terminal: ` docker exec -it -u 33 9676532d0b29 /bin/bash` (Replacing that long number with your id) Then, once you’re in, type `pwd` and make sure you’re in the `/var/www/html` directory. If not, run `cd /var/www/html`. Then run: ```auto ./occ upgrade ``` and you should see an “in progress” message (wait a bit) (If you run ./occ in the future, you get access to some other helpful commands for managing your nextcloud instance) Hope this helps, if you get stuck anywhere don’t hesitate to send a reply! ---
**Author:** ![kmanan](https://help.nextcloud.com/user_avatar/help.nextcloud.com/kmanan/32/59948_2.png) [@kmanan](https://help.nextcloud.com/u/kmanan)\ **Post date:** [October 30, 2024, 4:47pm UTC](https://help.nextcloud.com/t/cant-access-nextcloud-after-update-update-needed-please-use-the-command-line-updater-because-updating-via-browser-is-disabled-in-your-config-php/202532/3 "2024-10-30T16:47:35Z")
Thank you, this worked like a charm. Ran into this error once I upgrade TrueNAS Scale to Electric Eel ---
**Author:** ![Oscar\_Serrano](https://help.nextcloud.com/user_avatar/help.nextcloud.com/oscar_serrano/32/66236_2.png) [@Oscar\_Serrano](https://help.nextcloud.com/u/Oscar_Serrano)\ **Post date:** [November 4, 2024, 6:32am UTC](https://help.nextcloud.com/t/cant-access-nextcloud-after-update-update-needed-please-use-the-command-line-updater-because-updating-via-browser-is-disabled-in-your-config-php/202532/4 "2024-11-04T06:32:58Z")
worked for me 2 after upgrading truenas to electric eel ---
**Author:** ![jtr](https://help.nextcloud.com/letter_avatar/jtr/32/5_5575768a8748004e209b776fc1b2916d.png) [@jtr](https://help.nextcloud.com/u/jtr)\ **Post date:** [November 4, 2024, 1:56pm UTC](https://help.nextcloud.com/t/cant-access-nextcloud-after-update-update-needed-please-use-the-command-line-updater-because-updating-via-browser-is-disabled-in-your-config-php/202532/5 "2024-11-04T13:56:57Z")
I’m glad this has worked for you all, but I would also suggest reviewing the container start-up logs (from the first start after attempting the update). Something is going wrong if you have to manually run `occ upgrade` in the container. ---
**Author:** ![Pleichi](https://help.nextcloud.com/user_avatar/help.nextcloud.com/pleichi/32/64828_2.png) [@Pleichi](https://help.nextcloud.com/u/Pleichi)\ **Post date:** [November 8, 2024, 1:40pm UTC](https://help.nextcloud.com/t/cant-access-nextcloud-after-update-update-needed-please-use-the-command-line-updater-because-updating-via-browser-is-disabled-in-your-config-php/202532/6 "2024-11-08T13:40:09Z")
Hey! I followed your guide and everything worked, except the Shell in Truenas is telling me ```auto zsh: no such file or directory: ./occ ``` when I try to run “./occ upgrade”. Do you have a solution for this? Thanks in advance! ---
**Author:** ![Jerrylerman](https://help.nextcloud.com/letter_avatar/jerrylerman/32/5_5575768a8748004e209b776fc1b2916d.png) [@Jerrylerman](https://help.nextcloud.com/u/Jerrylerman)\ **Post date:** [November 9, 2024, 4:18am UTC](https://help.nextcloud.com/t/cant-access-nextcloud-after-update-update-needed-please-use-the-command-line-updater-because-updating-via-browser-is-disabled-in-your-config-php/202532/7 "2024-11-09T04:18:50Z")
It worked for me!! Thank you so much!! ---
**Author:** ![system](https://help.nextcloud.com/user_avatar/help.nextcloud.com/system/32/29333_2.png) [@system](https://help.nextcloud.com/u/system)\ **Post date:** [November 17, 2024, 4:19am UTC](https://help.nextcloud.com/t/cant-access-nextcloud-after-update-update-needed-please-use-the-command-line-updater-because-updating-via-browser-is-disabled-in-your-config-php/202532/8 "2024-11-17T04:19:38Z")
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