Cannot upload files of specific format in public folder

ℹ️ Support
1

Hello,

I am testing Nextcloud.com 21.0.1, it all works fine at the exception that I cannot upload pdf, mp4 and zip formats. It works fine with txt and xlsx .

I have installed Nextcloud from Softaculous which is included with cPanel on Hostgator . Installation went smoothly, however when trying to upload a file anonymously on a public folder, some files can be uploaded and some don’t. There is just an error saying that filename.pdf could not be uploaded .

I looked into " File access control" App, this is used to deny access.

Any pointers would be much appreciated.

Thank you.

2

Have you installed and activated this app? Does ist work if you deactivate or deinstall the app?
Is this app the problem or not? Do you have any logs?

3

Yes I have installed the app. I just don’t know how to allow file types for anonymous uploads.