# Cannot save templated created files

**URL:** <https://help.nextcloud.com/t/cannot-save-templated-created-files/113656>\
**Category:** 📄 Office\
**Tags:** collabora-online\
**Created:** [April 14, 2021, 7:24am UTC](https://help.nextcloud.com/t/cannot-save-templated-created-files/113656 "2021-04-14T07:24:04Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![stefankk](https://help.nextcloud.com/letter_avatar/stefankk/32/6_22734026db12803ebb3e059622ac3534.png) [@stefankk](https://help.nextcloud.com/u/stefankk)\
**Post date:** [April 14, 2021, 7:24am UTC](https://help.nextcloud.com/t/cannot-save-templated-created-files/113656/1 "2021-04-14T07:24:04Z")

</div>

After creating a document from a template I get the following error on saving it:

> Document cannot be saved. Check your permissions or contact the storage server administrator.

On the collabora docker container I get the following error messages:

> wsd-00006-00872 2021-04-14 07:20:55.754457 [docbroker\_024] ERR Cannot store docKey [/index.php/apps/richdocuments/wopi/files/11243\_ocm5qj2t129d] as .uno:Save has failed in LOK.| wsd/DocumentBroker.cpp:1035  
> wsd-00006-00872 2021-04-14 07:20:55.754523 [docbroker\_024] ERR error: cmd=storage kind=savefailed| ./common/Session.hpp:136

Workaround:  
“Save as” still works as expected and the new file can be edited

On older forum posts I saw that disabling the versions app might help. But this didn’t fix the problem for me

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<div class="post-metadata">

**Author:** ![thw](https://help.nextcloud.com/letter_avatar/thw/32/6_22734026db12803ebb3e059622ac3534.png) [@thw](https://help.nextcloud.com/u/thw)\
**Post date:** [May 25, 2021, 10:35pm UTC](https://help.nextcloud.com/t/cannot-save-templated-created-files/113656/2 "2021-05-25T22:35:25Z")

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Seeing the same issue here:

```auto
$ docker logs IMAGENAME -f
wsd-00009-00073 2021-05-25 22:32:36.194225 [docbroker_003] ERR Cannot store docKey [/index.php/apps/richdocuments/wopi/files/1067472_ocip5zznni78] as .uno:Save has failed in LOK.| wsd/DocumentBroker.cpp:1035
wsd-00009-00073 2021-05-25 22:32:36.194246 [docbroker_003] ERR error: cmd=storage kind=savefailed| ./common/Session.hpp:136

```

The document is an ODT file created from a template in Nextcloud.

Another basic work around is to create the file on desktop or to copy a known working file then I can edit it in browser.

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<div class="post-metadata">

**Author:** ![Jeeves](https://help.nextcloud.com/user_avatar/help.nextcloud.com/jeeves/32/38853_2.png) [@Jeeves](https://help.nextcloud.com/u/Jeeves)\
**Post date:** [June 10, 2021, 8:29am UTC](https://help.nextcloud.com/t/cannot-save-templated-created-files/113656/3 "2021-06-10T08:29:28Z")

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Got this as well. Is this a Collabora-issue or a Nextcloud issue?

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<div class="post-metadata">

**Author:** ![ericmail84](https://help.nextcloud.com/letter_avatar/ericmail84/32/6_22734026db12803ebb3e059622ac3534.png) [@ericmail84](https://help.nextcloud.com/u/ericmail84)\
**Post date:** [July 8, 2021, 10:03pm UTC](https://help.nextcloud.com/t/cannot-save-templated-created-files/113656/4 "2021-07-08T22:03:32Z")

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I am noticing the same issue. Any template, global or user specific results in the same outcome – file will not save.

I am using NextCloud 21.0.3 with Mariadb (alpine) and Collabora 6.4-42 behind a reverse proxy.

Files created otherwise as noted above edit and save correctly, producing no error.

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<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 13, 2024, 9:14am UTC](https://help.nextcloud.com/t/cannot-save-templated-created-files/113656/5 "2024-12-13T09:14:58Z")

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<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 13, 2024, 9:14am UTC](https://help.nextcloud.com/t/cannot-save-templated-created-files/113656/6 "2024-12-13T09:14:59Z")

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