Nextcloud version (eg, 20.0.5): 22.1.1.2
Operating system and version (eg, Ubuntu 20.04): Debian 11
Apache or nginx version (eg, Apache 2.4.25): nginx 1.18.0
PHP version (eg, 7.4): 7.4
I’ve successfully (I think) set up my own instance of Nextcloud on a remote machine. I can log in through the portal with my admin
account, but not with a regular account.
-
When I try to create an account using either
address1@gmail.com
oraddress2@gmail.com
at the link:https://nextcloud.com/signup/
, I getError: User already exists
. I don’t really remember creating accounts with them in the past - or maybe something through the GitHub OAuth thing, but I deactivated it later so I don’t have any trace of it. -
Now, when I try to log in on my newly created instance with either of these addresses, I get
Wrong email/password
.
And when I try theReset password
option, my logs over at/var/www/nextcloud/data/nextcloud.log
tell me “Could not send password reset email: Could not find user”. Full line:
{
"reqId":"XnI6uW8xHG59CuRQeYfb",
"level":2,
"time":"2021-09-15T15:26:51+00:00",
"remoteAddr":"2a01:cb04:527:7500:1cad:37cd:4b1f:6375",
"user":"--",
"app":"core",
"method":"POST",
"url":"/lostpassword/email",
"message":"Could not send password reset email: Could not find user",
"userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML,
like Gecko) QtWebEngine/5.15.2 Chrome/83.0.4103.122 Safari/537.36",
"version":"22.1.1.2"
}
Is this the first time you’ve seen this error? (Y/N): This is my first time using Nextcloud.
Steps to replicate it: I wouldn’t know…
The output of your Nextcloud log in Admin > Logging: I don’t know where to find this; I looked in the Nextcloud interface using my admin account.
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
$CONFIG = array (
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'cloud.myserver.com',
),
'datadirectory' => '/var/www/nextcloud/data',
'dbtype' => 'mysql',
'version' => '22.1.1.2',
'overwrite.cli.url' => 'http://localhost',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'oc_admin',
'installed' => true,
'maintenance' => false,
);
Does this make any sense? Thanks in advance for any help you’re able to give.