Nextcloud version (eg, 20.0.5): 23.0.4
Operating system and version (eg, Ubuntu 20.04): Debian GNU/Linux 10 (buster) x86_64apa
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.38 (Debian)
PHP version (eg, 7.4): PHP 8.0.11
The issue you are facing:
https://nextcloud.kfoster.tech/s/2NQ8RCb2keWSeSz/preview
Is this the first time you’ve seen this error? (Y/N): N
Steps to replicate it:
- Have an error with navigation
- Realize there is nothing logged anywhere to help you find the cause
- Google your problem and find emptiness
- Search for discord help channel and find out there isn’t one
- Get to this form and fill it even if it looks more like a bug report rather than help support
- Cry in silence
The output of your Nextcloud log in Admin > Logging:
I wish!
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ocj4whzhee00',
'passwordsalt' => 'lxNbyjvfG+O3MndDl5U/qrxO5ydde9',
'secret' => '5DQm/3OKxNhefto85X+auMpgFhf8xk/Cc61z/kZXILhKYKSt',
'trusted_domains' =>
array (
0 => 'nextcloud.****',
1 => 'nextcloud',
),
'datadirectory' => '/var/www/html/nextcloud/data',
'dbtype' => 'mysql',
'version' => '23.0.4.1',
'overwrite.cli.url' => 'https://****',
'htaccess.RewriteBase' => '/',
'dbname' => 'nextclouddb',
'dbhost' => 'localhost:3306',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => '****',
'dbpassword' => '****',
'installed' => true,
'default_phone_region' => 'CA',
'memcache.local' => '\\OC\\Memcache\\APCu',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
),
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'ssl',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'NextCloud',
'mail_domain' => '****',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtphost' => '****',
'mail_smtpport' => '****',
'mail_smtpname' => '****',
'mail_smtppassword' => '****',
'twofactor_enforced' => 'true',
'twofactor_enforced_groups' =>
array (
0 => 'admin',
),
'twofactor_enforced_excluded_groups' =>
array (
),
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'simpleSignUpLink.shown' => false,
'enable_previews' => true,
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\TXT',
1 => 'OC\\Preview\\MarkDown',
2 => 'OC\\Preview\\OpenDocument',
3 => 'OC\\Preview\\PDF',
4 => 'OC\\Preview\\MSOffice2003',
5 => 'OC\\Preview\\MSOfficeDoc',
6 => 'OC\\Preview\\Image',
7 => 'OC\\Preview\\Photoshop',
8 => 'OC\\Preview\\TIFF',
9 => 'OC\\Preview\\SVG',
10 => 'OC\\Preview\\Font',
11 => 'OC\\Preview\\MP3',
12 => 'OC\\Preview\\Movie',
13 => 'OC\\Preview\\MKV',
14 => 'OC\\Preview\\MP4',
15 => 'OC\\Preview\\AVI',
),
'updater.release.channel' => 'stable',
'allow_local_remote_servers' => true,
);
The output of your Apache log in /var/log/____
:
[Fri May 20 05:09:38.398373 2022] [mpm_event:notice] [pid 623:tid 139805171590272] AH00493: SIGUSR1 received. Doing graceful restart
[Fri May 20 05:09:38.438094 2022] [mpm_event:notice] [pid 623:tid 139805171590272] AH00489: Apache/2.4.38 (Debian) OpenSSL/1.1.1d configured -- resuming normal operations
[Fri May 20 05:09:38.438133 2022] [core:notice] [pid 623:tid 139805171590272] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 20 05:09:41.175555 2022] [mpm_event:notice] [pid 623:tid 139805171590272] AH00493: SIGUSR1 received. Doing graceful restart
[Fri May 20 05:09:41.217200 2022] [mpm_event:notice] [pid 623:tid 139805171590272] AH00489: Apache/2.4.38 (Debian) OpenSSL/1.1.1d configured -- resuming normal operations
[Fri May 20 05:09:41.217240 2022] [core:notice] [pid 623:tid 139805171590272] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 20 05:09:48.074036 2022] [mpm_event:notice] [pid 623:tid 139805171590272] AH00493: SIGUSR1 received. Doing graceful restart
[Fri May 20 05:09:48.114824 2022] [mpm_event:notice] [pid 623:tid 139805171590272] AH00489: Apache/2.4.38 (Debian) OpenSSL/1.1.1d configured -- resuming normal operations
[Fri May 20 05:09:48.114864 2022] [core:notice] [pid 623:tid 139805171590272] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 20 05:09:51.214691 2022] [mpm_event:notice] [pid 623:tid 139805171590272] AH00493: SIGUSR1 received. Doing graceful restart
[Fri May 20 05:09:51.254563 2022] [mpm_event:notice] [pid 623:tid 139805171590272] AH00489: Apache/2.4.38 (Debian) OpenSSL/1.1.1d configured -- resuming normal operations
[Fri May 20 05:09:51.254605 2022] [core:notice] [pid 623:tid 139805171590272] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 20 05:09:57.846826 2022] [mpm_event:notice] [pid 623:tid 139805171590272] AH00493: SIGUSR1 received. Doing graceful restart
[Fri May 20 05:09:57.884438 2022] [mpm_event:notice] [pid 623:tid 139805171590272] AH00489: Apache/2.4.38 (Debian) OpenSSL/1.1.1d configured -- resuming normal operations
[Fri May 20 05:09:57.884479 2022] [core:notice] [pid 623:tid 139805171590272] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 20 06:48:50.522241 2022] [ssl:error] [pid 23123:tid 139804608034560] [client ::1:46420] AH02032: Hostname localhost provided via SNI and hostname kbftech.com provided via HTTP have no compatible SSL setup
[Fri May 20 08:43:26.735367 2022] [access_compat:error] [pid 23122:tid 139804037592832] [client 192.168.1.21:50574] AH01797: client denied by server configuration: /var/www/html/nextcloud/data/.ocdata