Cannot login with any apps

ℹ️ Support
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Nextcloud version (eg, 10.0.2): 12.0.0
Operating system and version (eg, Ubuntu 16.04): Centos 7.3
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.25
PHP version (eg, 5.6): Php 7.0
Is this the first time you’ve seen this error?: Yes

Can you reliably replicate it? (If so, please outline steps): Try to login with Android or Windows app

The issue you are facing:

Have Nextcloud on a VPS. Can login through browser. Cannot login through Android or Windows applications. “Wrong username or password”. Tried creating App passwords.

Apps say “Secure connection established”

I had the same setup with Owncloud and it worked fine. Not sure why Nextcloud isn’t allowing me to login.

The output of your Nextcloud log in Admin > Logging:

https://pastebin.com/2Kada1Sc

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

https://pastebin.com/KUcfn2eC

The output of your Apache/nginx/system log in /var/log/____:

[16/Jun/2017:04:29:02 +0000] “PROPFIND /remote.php/webdav/ HTTP/1.1” 401 414 “-” “Mozilla/5.0 (Windows) mirall/2.3.1 (build 8) (Nextcloud)”

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Can you edit your topic to provide the requested logs please?

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updated. and now I will type at least 10 characters to get around the reply limit.

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Here is some dumpio logs that I found useful:

https://pastebin.com/NvC5BgUz

So it’s sending an Authorization Basic… but then the server returns 401…then some XML: “No ‘Authorization: Basic’ header found. Either the client didn’t send one, or the server is misconfigured, No ‘Authorization: Bearer’ header found. Either the client didn’t send one, or the server is mis-configured”

Not sure what this means or how to fix it…

Spent a day on this…

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I was able to solve this problem with this somewhat hard to find gem: https://central.owncloud.org/t/no-basic-authentication-headers-were-found-message/819

I was unaware Nextcloud prefers mod_php and not fastcgi

in case link goes down…

Solution

There is no “all in one” solution but you can try to add this to your Apache vhost configuration:

SetEnvIf Authorization “(.*)” HTTP_AUTHORIZATION=$1

before the line “ProxyPassMatch”.

For mod_fastcgi a possible solution is to add this to the Apache config:

FastCgiConfig -pass-header Authorization

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