# Cannot login with Android app after inadvertent wipe

**URL:** <https://help.nextcloud.com/t/cannot-login-with-android-app-after-inadvertent-wipe/153815>\
**Category:** ℹ️ Support\
**Tags:** mobile\
**Created:** [January 17, 2023, 7:23am UTC](https://help.nextcloud.com/t/cannot-login-with-android-app-after-inadvertent-wipe/153815 "2023-01-17T07:23:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MusterGit](https://help.nextcloud.com/letter_avatar/mustergit/32/6_22734026db12803ebb3e059622ac3534.png) [@MusterGit](https://help.nextcloud.com/u/MusterGit)\
**Post date:** [January 17, 2023, 7:23am UTC](https://help.nextcloud.com/t/cannot-login-with-android-app-after-inadvertent-wipe/153815/1 "2023-01-17T07:23:15Z")

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Hello NC community,

I have a very frustrating problem that is keeping me busy for days and I hope you can help me. I am self-hosting a nextcloud instance and want to use the official Android app (from F-Droid) to connect to my user account.

My initial setup worked flawlessly (using app password via QR Code), but then I wiped my mobile device by accident. From then on I could not login anymore using the Android app. The app always states that the host cannot be found. I can open the very same URL in my browser, though.

What I tried so far without success:

- Clear Android app data
- Reinstall Android app
- Try Nextcloud dev app
- Reinstall whole nextcloud instance incl. postgres database !!!

Is there something hidden on my phone by the app that is not deleted on uninstall?

Thanks  
Max

UPDATE: It turned out to be a firewall issue (AFWall+).

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<div class="post-metadata">

**Author:** ![MusterGit](https://help.nextcloud.com/letter_avatar/mustergit/32/6_22734026db12803ebb3e059622ac3534.png) [@MusterGit](https://help.nextcloud.com/u/MusterGit)\
**Post date:** [January 17, 2023, 1:41pm UTC](https://help.nextcloud.com/t/cannot-login-with-android-app-after-inadvertent-wipe/153815/2 "2023-01-17T13:41:13Z")

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UPDATE: It turned out to be a firewall issue (AFWall+).

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 14, 2024, 11:50am UTC](https://help.nextcloud.com/t/cannot-login-with-android-app-after-inadvertent-wipe/153815/3 "2024-12-14T11:50:33Z")

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