Nextcloud version (eg, 18.0.2): 20.0.4
Operating system and version (eg, Ubuntu 20.04): Linux 4.19.66-v7+ #1253 SMP Thu Aug 15 11:49:46 BST 2019 armv7l
Apache or nginx version (eg, Apache 2.4.25): nginx/1.14.2 (fpm-fcgi)
PHP version (eg, 7.1): 7.3.25-1+0~20201130.73+debian9~1.gbp042074
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Entering app store as a admin
- trying to load and install an app like Calendar or Contacts
The output of your Nextcloud log in Admin > Logging:
empty
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
{
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"nextcloud.art1-consult.de"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "20.0.4.0",
"overwrite.cli.url": "http:\/\/localhost",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"memcache.local": "\\OC\\Memcache\\APCu",
"installed": true,
"mail_smtpmode": "smtp",
"mail_smtpsecure": "ssl",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"theme": "",
"loglevel": 0,
"encryption.legacy_format_support": false,
"encryption.key_storage_migrated": false,
"mysql.utf8mb4": true
}
The output of your Apache/nginx/system log in /var/log/____
:
2021/01/11 17:52:39 [error] 14204#14204: *1348 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 91.5.89.137, server: nextcloud.art1-consult.de, request: "POST /settings/apps/enable HTTP$
2021/01/11 17:53:49 [error] 14204#14204: *1348 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 91.5.89.137, server: ***, request: "POST /settings/apps/enable HTTP$
2021/01/11 17:55:10 [error] 14204#14204: *1348 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 91.5.89.137, server: ***, request: "POST /settings/apps/enable HTTP$
2021/01/11 18:08:30 [error] 14204#14204: *1630 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 91.62.27.25, server: ***, request: "POST /settings/apps/enable HTTP$
2021/01/11 18:09:37 [error] 14204#14204: *1630 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 91.62.27.25, server: ***, request: "POST /settings/apps/enable HTTP$
2021/01/11 18:11:03 [error] 14204#14204: *1672 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 91.5.89.137, server: ***, request: "POST /settings/apps/enable HTTP$
2021/01/11 18:11:17 [error] 14204#14204: *1630 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 91.62.27.25, server: ***, request: "POST /settings/apps/enable HTTP$
2021/01/11 18:13:49 [error] 14204#14204: *1672 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 91.5.89.137, server: ***, request: "POST /settings/apps/enable HTTP$
2021/01/11 18:15:34 [error] 14204#14204: *1630 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 91.62.27.25, server: ***, request: "POST /settings/apps/enable HTTP$
2021/01/11 18:21:54 [error] 605#605: *1 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 91.62.27.25, server: ***, request: "POST /settings/apps/enable HTTP/2.0", $
2021/01/11 18:24:59 [error] 605#605: *1 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 91.62.27.25, server: ***, request: "POST /settings/apps/enable HTTP/2.0", $
2021/01/11 18:31:55 [error] 605#605: *1 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 91.62.27.25, server: ***, request: "GET /settings/apps/update/calendar HTT$
Hope this is a known issue and someone can assist us with this.
Kind regards
//neph