Hi. I am getting this problem again: the windows 11 nextcloud files client does not launch AT ALL. I’ll copy some relevant information from my previous thread.
NB: I have been using the client normally on this laptop since my first thread. But today I cannot launch the client anymore. I cannot think of anything particular I did on nextcloud.
I am using the Nextcloud-3.15.3-x64 windows client.
Summary of the issue you are facing:
I cannot launch the Nextcloud client AT ALL. Nothing happens. No window, nothing. I only see the Windows mouse shifting to its rolling form for a bit, then back to normal.
I am using an up to date Windows 11 provided by my enterprise (NB: my use of Nextcloud is personnal).
Log entries
I do not seem to have any kind of logs. There is nothing about these failed launches in the Nextcloud folders C:\Users\<user>\AppData\Local or Roaming.
What I have though are crashdumps in C:\Users\<user>\AppData\Local\CrashDumps like e.g. nextcloud.exe.24200.dmp. If I need to share any, please provide me with a trusted and non public way to deliver it as I cannot read any of its content.
I tried C:\Program Files (x86)\Nextcloud\nextcloud.exe --logwindow to no avail (same exact result). I also tried to launch the client using an admin account: no difference.
Any lead as of how to investigate further would be welcomed.
PS: the client worked fine yesterday! Booting Windows this morning, the client does not launch anymore.