Can not get HTTPS to work since I changed my IP

ℹ️ Support
1

Nextcloud 11.0.1 (stable)
Ubuntu 16.04.03LTS
Apache/2.4.18 (Ubuntu)
PHP 7.0.22-0ubuntu0.16.04.1

The issue you are facing:

Over the weekend I had to change my IP address scheme from 192.168.211.x to 192.168.11.x

I have already went into the config.php file and updated it to the latest IP address. But I can not get HTTPS to work.

When I go i get “site can not be reached” but when I do HTTP i can get in just fine.

I also tried running the following

user@nextcloud:~$ sudo nextcloud.enable-https lets-encrypt

got the following error.

sudo: nextcloud.enable-https: command not found

I am not sure what else to do.

Is this the first time you’ve seen this error? (Y/N):y

The output of your Nextcloud log in Admin > Logging:


Fatal	webdav	Sabre\DAV\Exception\BadRequest: HTTP/1.1 400 expected filesize 1024000 got 176128
/var/www/html/nextcloud/apps/dav/lib/Connector/Sabre/File.php - line 104: OCA\DAV\Connector\Sabre\File->createFileChunked(Resource id #68)
/var/www/html/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php - line 137: OCA\DAV\Connector\Sabre\File->put(Resource id #68)
/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 1072: OCA\DAV\Connector\Sabre\Directory->createFile('20171204_122217...', Resource id #68)
/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php - line 525: Sabre\DAV\Server->createFile('InstantUpload/C...', Resource id #68, NULL)
[internal function] Sabre\DAV\CorePlugin->httpPut(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))
/var/www/html/nextcloud/3rdparty/sabre/event/lib/EventEmitterTrait.php - line 105: call_user_func_array(Array, Array)
/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 479: Sabre\Event\EventEmitter->emit('method PUT', Array)
/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 254: Sabre\DAV\Server->invokeMethod(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))
/var/www/html/nextcloud/apps/dav/appinfo/v1/webdav.php - line 60: Sabre\DAV\Server->exec()
/var/www/html/nextcloud/remote.php - line 165: require_once('/var/www/html/n...')
{main}

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'ocu6oy39v6e8',
  'passwordsalt' => 'gKu18lAsvHhlLKPE7rV/Trr9tDUM+M',
  'secret' => 'MD8sBlZKvYChbkG5duDcWY3NRcstdw/iUduJDOLzUhI23Urp',
  'trusted_domains' => 
  array (
    0 => '192.168.11.227',
  ),
  'datadirectory' => '/mnt/datastore_network',
  'overwrite.cli.url' => 'http://192.168.11.227/nextcloud',
  'dbtype' => 'mysql',
  'version' => '11.0.1.2',
  'dbname' => 'nextcloud',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'nextclouduser',
  'dbpassword' => 'nextcloud123',
  'logtimezone' => 'UTC',
  'installed' => true,
);

The output of your Apache/nginx/system log in /var/log/error.log:

[Mon Feb 19 06:25:02.121538 2018] [mpm_prefork:notice] [pid 1006] AH00163: Apache/2.4.18 (Ubuntu) configured -- resuming normal operations
[Mon Feb 19 06:25:02.121574 2018] [core:notice] [pid 1006] AH00094: Command line: '/usr/sbin/apache2'
[Mon Feb 19 13:29:18.382358 2018] [mpm_prefork:notice] [pid 1027] AH00163: Apache/2.4.18 (Ubuntu) configured -- resuming normal operations
[Mon Feb 19 13:29:18.384677 2018] [core:notice] [pid 1027] AH00094: Command line: '/usr/sbin/apache2'
[Mon Feb 19 13:30:48.036871 2018] [mpm_prefork:notice] [pid 1027] AH00169: caught SIGTERM, shutting down
[Mon Feb 19 13:31:06.729858 2018] [mpm_prefork:notice] [pid 899] AH00163: Apache/2.4.18 (Ubuntu) configured -- resuming normal operations
[Mon Feb 19 13:31:06.742649 2018] [core:notice] [pid 899] AH00094: Command line: '/usr/sbin/apache2'
[Mon Feb 19 13:58:47.326330 2018] [:error] [pid 993] [client 192.168.11.226:37713] script '/var/www/html/status.php' not found or unable to stat
[Mon Feb 19 13:58:54.964039 2018] [:error] [pid 994] [client 192.168.11.226:46763] script '/var/www/html/status.php' not found or unable to stat
[Mon Feb 19 14:01:35.869463 2018] [:error] [pid 997] [client 192.168.11.226:55452] script '/var/www/html/status.php' not found or unable to stat
[Mon Feb 19 14:01:38.686746 2018] [:error] [pid 997] [client 192.168.11.226:55452] script '/var/www/html/status.php' not found or unable to stat
[Mon Feb 19 14:01:39.116991 2018] [:error] [pid 997] [client 192.168.11.226:55452] script '/var/www/html/status.php' not found or unable to stat
[Mon Feb 19 14:01:39.255813 2018] [:error] [pid 997] [client 192.168.11.226:55452] script '/var/www/html/status.php' not found or unable to stat
[Mon Feb 19 14:01:39.397822 2018] [:error] [pid 997] [client 192.168.11.226:55452] script '/var/www/html/status.php' not found or unable to stat
[Mon Feb 19 14:01:39.551103 2018] [:error] [pid 997] [client 192.168.11.226:55452] script '/var/www/html/status.php' not found or unable to stat
[Mon Feb 19 14:01:39.676507 2018] [:error] [pid 997] [client 192.168.11.226:55452] script '/var/www/html/status.php' not found or unable to stat
[Mon Feb 19 14:14:38.882264 2018] [mpm_prefork:notice] [pid 899] AH00169: caught SIGTERM, shutting down
[Mon Feb 19 14:14:59.251570 2018] [mpm_prefork:notice] [pid 903] AH00163: Apache/2.4.18 (Ubuntu) configured -- resuming normal operations
[Mon Feb 19 14:14:59.255747 2018] [core:notice] [pid 903] AH00094: Command line: '/usr/sbin/apache2'

i have also opened the ports on the FW on my ubuntu box.

2

Try to change http to https. Otherwise you will always land on http.
Do you only connect over local network (lan)?
If no: Are you portforwarding to the ip in the firewall? The port there isn´t 80. It´s 443 :slight_smile:

3

yes i only connect over local lan, and I made the change to the config and it does not work. but if I try http it does work.

4

https and ip have nothing related.

Clean your browser cache. The HSTS might be causing that. The CA store in your browser need a good clean.

5

Did that. I even did a powerwash on my Chromebook a till can not get the https:

Could it be a stopped service?

6

Please check with apache2ctl -M if the module ssl is loaded by apache. :wink:
Is https working outside of the nextcloud folder?

7

harold@nextcloud:~$ apache2ctl -M
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.1.1. Set the ‘ServerName’ directive globally to suppress this message
Loaded Modules:
core_module (static)
so_module (static)
watchdog_module (static)
http_module (static)
log_config_module (static)
logio_module (static)
version_module (static)
unixd_module (static)
access_compat_module (shared)
alias_module (shared)
auth_basic_module (shared)
authn_core_module (shared)
authn_file_module (shared)
authz_core_module (shared)
authz_host_module (shared)
authz_user_module (shared)
autoindex_module (shared)
deflate_module (shared)
dir_module (shared)
env_module (shared)
filter_module (shared)
mime_module (shared)
mpm_prefork_module (shared)
negotiation_module (shared)
php7_module (shared)
rewrite_module (shared)
setenvif_module (shared)
status_module (shared)
harold@nextcloud:~$

8

Check https://docs.nextcloud.com/server/12/admin_manual/installation/source_installation.html#enabling-ssl

Maybe your solution is that:
a2enmod ssl
a2ensite default-ssl
service apache2 reload

Edit: I compared your list now with mine and you need to enable ssl module.

Look at this reduced list:
env_module (shared)
filter_module (shared)
headers_module (shared)
http2_module (shared)
mime_module (shared)
mpm_prefork_module (shared)
negotiation_module (shared)
php7_module (shared)
proxy_module (shared)
proxy_fcgi_module (shared)
reqtimeout_module (shared)
rewrite_module (shared)
setenvif_module (shared)
socache_shmcb_module (shared)
ssl_module (shared)
status_module (shared)

9

check your apache (v)host-configs and on which socket apache is configured to listen.
Did you issue a cert to an IP-address? In this case you’ll probably have to re-issue.
GOOD LUCK!