Can I delete files via putty?

My Nextcloud is in a OVH server
I can’t reach Nexcloud , I thing it’s because my disk is full
image

so, via putty I want delete files

Can I delete files in var/www/nextcloud/data/myname/files_trashbin ?

If I delete a file in /var/www/nextcloud/data/myname/files#
when nextcloud will be ok again, does this flies will be deleted in synchronised computers ?

Why do you not use the the normal trashbin function in Nextcloud?

You must execute:
sudo -u www-data /var/www/nextcloud/occ files:scan --all
(maybe another user name or path, documentation)
→ please delete files direct in Nextcloud and then in trashbin.

Maybe you find old update-backups in /var/www/nextcloud/data/updater-****/backups. You can delete them if you have got a backup of your Nextcloud.

Search also big files with ncdu

Because I can’t anymore go to the web interface.

I think Nexcloud is not able to work because 0 octets free on the disk.

Ok. Then delete manually and use the occ files:scan --all command. Maybe first use the command to check the command works for you. :wink:

thanks for your answer

In putty, if I write the command
occ files:scan --all
the answer is

Command ‘occ’ not found, but there are 21 similar ones.
It has to be installed ?

Sorry you need php in the command. My fault:
sudo -u www-data php /var/www/nextcloud/occ files:scan --all

You can go to the directory.
Maybe you must use sudo with another user e.g. www-data (see above) or direct without sudo -u www-data e.g.:
php occ files:scan --all

Obviousely my database did not start

An unhandled exception has been thrown:
Doctrine\DBAL\Exception: Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2002] No such file or directory in /var/www/nextcloud/lib/private/DB/Connection.php:139
Stack trace:
#0 /var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php(1519): OC\DB\Connection->connect()
#1 /var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php(1041): Doctrine\DBAL\Connection->getWrappedConnection()
#2 /var/www/nextcloud/lib/private/DB/Connection.php(261): Doctrine\DBAL\Connection->executeQuery()
#3 /var/www/nextcloud/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php(345): OC\DB\Connection->executeQuery()
#4 /var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php(281): Doctrine\DBAL\Query\QueryBuilder->execute()
#5 /var/www/nextcloud/lib/private/AppConfig.php(411): OC\DB\QueryBuilder\QueryBuilder->execute()
#6 /var/www/nextcloud/lib/private/AppConfig.php(176): OC\AppConfig->loadConfigValues()
#7 /var/www/nextcloud/lib/private/AppConfig.php(367): OC\AppConfig->getApps()
#8 /var/www/nextcloud/lib/private/legacy/OC_App.php(965): OC\AppConfig->getValues()
#9 /var/www/nextcloud/lib/private/Server.php(725): OC_App::getAppVersions()
#10 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(162): OC\Server->OC\{closure}()
#11 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(122): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#12 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(129): Pimple\Container->offsetGet()
#13 /var/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query()
#14 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(57): OC\ServerContainer->query()
#15 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(184): OC\AppFramework\Utility\SimpleContainer->get()
#16 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(162): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#17 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#18 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(129): Pimple\Container->offsetGet()
#19 /var/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query()
#20 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(57): OC\ServerContainer->query()
#21 /var/www/nextcloud/lib/private/Server.php(1119): OC\AppFramework\Utility\SimpleContainer->get()
#22 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(162): OC\Server->OC\{closure}()
#23 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(122): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#24 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(129): Pimple\Container->offsetGet()
#25 /var/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query()
#26 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(57): OC\ServerContainer->query()
#27 /var/www/nextcloud/lib/private/Server.php(2069): OC\AppFramework\Utility\SimpleContainer->get()
#28 /var/www/nextcloud/lib/private/Files/View.php(117): OC\Server->getLockingProvider()
#29 /var/www/nextcloud/lib/private/Server.php(462): OC\Files\View->__construct()
#30 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(162): OC\Server->OC\{closure}()
#31 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(122): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#32 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(129): Pimple\Container->offsetGet()
#33 /var/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query()
#34 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(57): OC\ServerContainer->query()
#35 /var/www/nextcloud/lib/private/Server.php(1471): OC\AppFramework\Utility\SimpleContainer->get()
#36 /var/www/nextcloud/lib/base.php(617): OC\Server->boot()
#37 /var/www/nextcloud/lib/base.php(1144): OC::init()
#38 /var/www/nextcloud/console.php(48): require_once('...')
#39 /var/www/nextcloud/occ(11): require_once('...')

Sorry i can not really help. Maybe you can read some other occ-commands and execute them e.g. to find out if Nextcloud works, … List users, list apps, repair, … Please post the command and the error and not only the error. Thanks.

Using the occ command — Nextcloud latest Administration Manual latest documentation

Sorry, the command was exactly your’s. In putty.
sudo -u www-data php /var/www/nextcloud/occ files:scan --all

Maybe the database is not running. Delete some files and then restart the database or boot the system.

Thanks
I deleted some files and now I can open Nextcloud. I will have to dilete others files.
I will have to find how I can delete old versions of the files. Do you know ?

You can find the files in /path/to/nextcloud/data/username/files_versions I do not know if it is a good idea or not. :wink: First check with ncdu if there are huge files in this directory. Also you can change the settions for versions read this.

I did that
https://docs.nextcloud.com/server/latest/admin_manual/configuration_server/config_sample_php_parameters.html#file-versions
thanks a lot @devnull !