Bug update nextcloud 11.0.3

Hi! I started the update of Nextcloud 11.0.3, but when Nextcloud created his backup to start the update, an error came. Now when I come to my web adress of Nextcloud, it’s written that Nextcloud is in maintenance. I can to turn off the maintenance mode. So, I try again to do the update but the problem is the same so Nextcloud says me that I can to restart the update but I don’t know how do that. Can you help me please? Thank you! Maxime

Please help me!!!

do you have access to your server via SSH?

Hi,
if you have access via SSH try this:

cd /var/www/nextcloud (directory of your installation)
then:
sudo -u www-data php occ maintenance:mode --off

Yes I can to connect me to my server with the SSH. I can turn off the maintenance mode.
Thank you

Thank you for the reply. My problem is that I can’t do the update to 11.0.3. The update doesn’t work when Nextcloud create the backup. Nextcloud says me that I can to restart the update but I don’t know how.
Thank You
Maxime