Bug on calendar, contacts and other apps when moving the nextcloud server address

Support intro

Sorry to hear you’re facing problems. :slightly_frowning_face:

The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.

If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.

Getting help

In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.

Before clicking submit: Please check if your query is already addressed via the following resources:

(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart:

The Basics

  • Nextcloud Server version (e.g., 29.x.x):
    • 32.x
  • Operating system and version (e.g., Ubuntu 24.04):
    • Kubuntu 24.04.3
  • Web server and version (e.g, Apache 2.4.25):
    • replace me
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • replace me
  • PHP version (e.g, 8.3):
    • replace me
  • Is this the first time you’ve seen this error? (Yes / No):
    • replace me
  • When did this problem seem to first start?
    • after making the server unreachable
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • nextcloud podman
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • no

Summary of the issue you are facing:

I was playing around enabling HTTPS for the local nextcloud instance. Before everything went well until I tested different combinations to turn HTTPS on.

Steps to replicate it (hint: details matter!):

  1. example URL http://servername:8086/login*

  2. turned to URL https://servername:8443/login*

So, it has nothing to to do with configuring server, apps or files.

When I use the contacts app regularly it is only synced when I’m on LAN, offline or outside I still remain my contacts and I can edit, delete or create new ones.

This also counts for calendar entries.

That is the normal way.

The bug now occured when I made the server unavailable I would treat that like beeing offline or outside.

What apps or server did an there is no log in this network is, that on all client devices the contacts and calenders were removed temporaly. This is dangerous and all but a secure cloud solution.

The expected behave would be, experimenting admin plays with server and while server is unreachable syncing is denied like beeing offline or in an other network with an unreachable server.

Before I was playing around with that all users could use calendars and contacts as described.

Can you be a bit more specific in detail what exactly you did and what you expected?

What “bug” are you talking about?

Edit: also this is very vage:

“admin plays with server and while server is unreachable syncing is denied”

What means “admin plays with server”? Nextcloud knows a maintenance mode. And as long as you do not turn on the maintenance mode, you can still access it and also all apps. So did you turn on maintenance mode and the apps did not react as expected then?

1 Like

The errors seemed to occur in lack of activating maintainance mode.