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Sorry to hear you’re facing problems :slightly_frowning_face: is for home/non-enterprise users. If you’re running a business, paid support can be accessed via where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (14,0,4,2) :
Operating system and version (Centos7) :
Apache or nginx version (Apache/2.4.6) :
PHP version (7.0.33)

The issue you are facing:
Originally I did a yum update which broke my server. The update installed too new of a kernel for my RAID driver where my data is stored. Upon fixing this issue and booting back up i have not been able to access the web page. Any assistance is very much appreciated and i can provide any additional information necessary.


Is this the first time you’ve seen this error? (Y/N): Yes

Steps to replicate it:

  1. Navigate to it in the browser

The output of your Nextcloud log in Admin > Logging:

Can’t access web UI

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

$CONFIG = array (
‘passwordsalt’ => ‘’,
‘secret’ => ‘’,
‘trusted_domains’ =>
array (
0 => ‘’,
1 => ‘192.168.12.’,
2 => '192.168.4.
3 => ‘’,
‘datadirectory’ => ‘/storage/www/html/data’,
‘overwrite.cli.url’ => ‘http://localhost’,
‘dbtype’ => ‘sqlite3’,
‘version’ => ‘’,
‘installed’ => true,
‘instanceid’ => ‘ocib2kay2t05’,
‘maintenance’ => false,
‘theme’ => ‘’,
‘loglevel’ => 2,
‘’ => ‘production’,

The output of your Apache/nginx/system log in /var/log/____:

-httpd error log -