Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2): 17.0.1
Operating system and version (eg, Ubuntu 17.04): ?
Apache or nginx version (eg, Apache 2.4.25): Apache v. ?
PHP version (eg, 7.1): 7.2
The issue you are facing:
After the Update to 17.0.1 (maybe even at the update to 17.0) NC worked fine but after a short time (I can’t say when) - I only see a white page when I open the Web-URL and the Sync-Client can’t connect anymore.
It looks like the “Base-URL” changed. My normal URL was https://cloud.xxx.de/index.php/ and now everything is redirected to https://cloud.xxx.de/core/index.php.
When I remove /core/ from the URL some pages load, others won’t.
Where can I change this Base-URL?
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Update from 17.0 to 17.0.1
The output of your Nextcloud log in Admin > Logging:
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
<?php $CONFIG = array ( 'instanceid' => '***', 'passwordsalt' => '***', 'secret' => '***', 'trusted_domains' => array ( 0 => '***', 1 => '***', ), 'datadirectory' => '/home/nextcloud-data', 'overwrite.cli.url' => 'http://next.***.de', 'dbtype' => 'mysql', 'version' => '18.104.22.168', 'dbname' => '***', 'dbhost' => '***', 'dbport' => '', 'dbtableprefix' => '***', 'dbuser' => '***', 'dbpassword' => '***', 'logtimezone' => 'UTC', 'installed' => true, 'singleuser' => false, 'maintenance' => false, 'theme' => '', 'loglevel' => 0, 'updater.release.channel' => 'stable', 'mail_smtpmode' => 'smtp', 'mail_smtpsecure' => 'ssl', 'mail_smtpauthtype' => 'LOGIN', 'mail_from_address' => 'cloud', 'mail_domain' => '***', 'mail_smtphost' => '***', 'mail_smtpport' => '465', 'mail_smtpauth' => 1, 'trashbin_retention_obligation' => 90, 'twofactor_enforced' => 'false', 'twofactor_enforced_groups' => array ( ), 'twofactor_enforced_excluded_groups' => array ( ), 'mail_smtpname' => '***', 'mail_smtppassword' => '***', 'has_rebuilt_cache' => true, 'app_install_overwrite' => array ( 0 => 'occweb', 1 => 'bookmarks_fulltextsearch', ), );
The output of your Apache/nginx/system log in