Blank apps page

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face: is for home/non-enterprise users. If you’re running a business, paid support can be accessed via where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 12.0.2):
Operating system and version (eg, Ubuntu 17.04): centos 7.7 (installed w/ docker linuxserver/nextcloud)
Apache or nginx version (eg, Apache 2.4.25): nginx/1.16.1 (fpm-fcgi)
PHP version (eg, 7.1): 7.3.9

The issue you are facing:

While I can see apps in “Your apps/active apps/disabled apps” in apps page, but if I click categories below from “customization” to “tools”, it always show blank.

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. click username
  2. choose apps
  3. click any category from “customization” to “tools”.

The output of your Nextcloud log in Admin > Logging:

Warning	core	Renewing session token failed		2019-10-08T21:00:43+0800
Error	PHP	Undefined index: readonly at /config/www/nextcloud/apps/support/lib/Sections/ServerSection.php#268		2019-10-08T21:00:18+0800
Fatal	webdav	Sabre\DAV\Exception\BadRequest: Expected filesize of 739709 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 163840 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side.		2019-10-08T18:37:52+0800

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

$CONFIG = array (
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'datadirectory' => '/data',
  'instanceid' => 'oc8nrzrknzpn',
  'passwordsalt' => '####',
  'secret' => '####',
  'trusted_domains' =>
  array (
    0 => '####',
    1 => '####',
  'dbtype' => 'mysql',
  'version' => '',
  'overwrite.cli.url' => '####',
  'dbname' => 'nextcloud',
  'dbhost' => '192.168.1.#:3306',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'nextcloud',
  'dbpassword' => '####',
  'installed' => true,

The output of your Apache/nginx/system log in /var/log/____:

nginx/error.log is empty.