Sorry to hear you’re facing problems
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Nextcloud version (eg, 20.0.5): 25.0.2
Operating system and version (eg, Ubuntu 20.04): Debian 11
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.54
PHP version (eg, 7.4): 8.0
The issue you are facing:
After upgrading from Nextcloud 24.0.8 the
Is this the first time you’ve seen this error? (Y/N): no, I already tested a los
Steps to replicate it:
- Install Nextcloud 24.0.8, configure custom background picture
- Update to Nextcloud 25
- Logout and try to Login again, you won’t see your background picture anymore, just a blank color
Directly after the update, when still being logged in, the background image is there. But once being logged out or using another browser…it’s gone. I assume it’s a caching problem here but I still wanted to mention it.
We’re hosting a few nextclouds for our customers and update them regulary. Some of the customer use custom designs like favicon, background image etc.
After updating our own nextcloud I realized, that the background image was gone.
Testing it with a testing instance I found out, that the images were previously stored at
When upgrading nextcloud the folder images gets deleted.
With nextcloud 25 the path changes to
There i no “images” folder. If I set a new background picture the folder appears and contains the picture.
I tried to save and copy the files form Nextcloud 24 there but it didn’t help.
Why can the custom config not be transfered to Nextcloud 25? This has a huge impact since the customers would have to reconfigure everything.
Can someone tell me what we can do to avoid the reconfiguration?
Thanks in advance!