Support intro
Sorry to hear you’re facing problems 
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer
example
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Nextcloud version v1.52.4:
Operating system and version NextCloudPi_RaspberryPi_v1.52.2:
Apache or nginx version Apache version 2.4.56:
PHP version _ 8.1.21_:
The issue you are facing:
new nextcloud install, opens both web interfaces using passwords created at install. all works fine
but i cant install apps, or change my profile data,
when authorisation required pops up, non of my passwords will authenticate the changes
Is this the first time you’ve seen this error? (Y/N):
y
Steps to replicate it:
- open apps manager
- select app
- authorisation pops up
The output of your Nextcloud log in Admin > Logging:
PASTE HERE
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
PASTE HERE
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
PASTE HERE
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
PASTE HERE