Dear all, I’ve been going through existing posts over the last couple of days, however, none of discovered solutions have been of help.
Some time ago I moved data directory to another mount point which is NFS based.
Everything was working fine. I then changed the mount from NFS to CIFS. That’s were the issues started and obviously this is where I broke things. Permissions did not work out fine, especially due to the fact that PHP isn’t able to properly determine writing capabilities when on a CIFS mount.
I reverted back to NFS mount and things got better again, however, not everything is working like mentioned in the subject already.
I’d highly appreciate if you guys can give me a hand.
Nextcloud version (eg, 12.0.2): 18.0.3
Operating system and version (eg, Ubuntu 17.04): Ubuntu 18.04.4 LTS
Apache or nginx version (eg, Apache 2.4.25): 2.4.29-1ubuntu4.13
PHP version (eg, 7.1): 7.2
The issue you are facing:
Apps and User Page logged in as Administrator shows a blank / white page
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Login as Administrator
- Click on Settings / Administration / Overview
- Click on Users or Apps in the upper right
The output of your Nextcloud log in Admin > Logging:
not applicable, nothing showing up (loglevel set to 1)
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '<removed>',
'passwordsalt' => '<removed>',
'secret' => '<removed>',
'trusted_domains' =>
array (
0 => '<Apache FQDN>',
),
'datadirectory' => '/ncdata',
'dbtype' => 'mysql',
'version' => '18.0.3.0',
'overwrite.cli.url' => 'URL',
'dbname' => 'nextcloud',
'dbhost' => 'localhost:3306',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'nextcloud',
'dbpassword' => '<removed>',
'installed' => true,
'mail_from_address' => '<removed>',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => '<removed>',
'mail_smtphost' => '<removed>',
'mail_smtpport' => '25',
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
'maintenance' => false,
'mysql.utf8mb4' => true,
'memcache.local' => '\\OC\\Memcache\\Memcached',
'memcache.distributed' => '\\OC\\Memcache\\Memcached',
'memcached_servers' =>
array (
0 =>
array (
0 => 'localhost',
1 => 11211,
),
),
'theme' => '',
'loglevel' => 1,
);
The output of your Apache/nginx/system log in /var/log/____:
<Client-IP> - - [15/Apr/2020:10:40:48 +0200] "GET /index.php/settings/apps HTTP/1.1" 200 8205 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36"
<Client-IP> - - [15/Apr/2020:10:40:49 +0200] "GET /apps/settings/js/vue-settings-apps-users-management.js?v=552879fe-15 HTTP/1.1" 302 1033 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36"
<Client-IP> - - [15/Apr/2020:10:40:49 +0200] "GET /apps/settings/js/apps.js?v=552879fe-15 HTTP/1.1" 302 1577 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36"
<Client-IP> - - [15/Apr/2020:10:40:49 +0200] "GET /index.php/apps/terms_of_service/terms HTTP/1.1" 200 4761 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36"
<Client-IP> - - [15/Apr/2020:10:40:49 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 932 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36"
<Client-IP> - - [15/Apr/2020:10:40:49 +0200] "GET /cron.php HTTP/1.1" 200 991 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36"
