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Sorry to hear you’re facing problems :slightly_frowning_face: is for home/non-enterprise users. If you’re running a business, paid support can be accessed via where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (15.0.2):
Operating system and version (Ubuntu 18.04):
Apache or nginx version (Apache 2.4.37):
PHP version (7.3.1):

The issue you are facing:
On my Nextcloud I can’t install new apps, because it loads endless.

It’s a shame that such kind of single point of failure isn’t set up in a really HA mode, @frank.

Did you check your logfiles? Looks like the connection to the app store does not work…