Answer to an e-mail not possible

Hi everyone

After installing the e-mail app I received a lot of e-mails but I cant answer to any e-mail, the Antworten Button is grayed out.

Is this a bug?

Thanks

+1 - i just checked it.

reply-button greyed out… and without any function.

some details

Server configuration detail

Operating system: Linux 4.9.35-v7+ #1014 SMP Fri Jun 30 14:47:43 BST 2017 armv7l

Webserver: Apache/2.4.25 (Raspbian) (fpm-fcgi)

Database: mysql 10.1.23

PHP version: 7.0.27-0+deb9u1
Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, cgi-fcgi, mysqlnd, PDO, xml, apcu, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, iconv, igbinary, json, exif, mysqli, pdo_mysql, Phar, posix, readline, redis, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xmlreader, xmlwriter, xsl, zip, Zend OPcache

Nextcloud version: 13.0.2 - 13.0.2.1

Updated from an older Nextcloud/ownCloud or fresh install: updated since several versions

Where did you install Nextcloud from: was an image from ownyourbits.com

Signing status

Array

List of activated apps
Enabled:
 - activity: 2.6.1
 - admin_audit: 1.3.0
 - admin_notifications: 1.0.1
 - announcementcenter: 3.2.1
 - apporder: 0.4.1
 - audioplayer: 2.3.0
 - bookmarks: 0.11.0
 - bruteforcesettings: 1.0.3
 - calendar: 1.6.1
 - circles: 0.13.6
 - cms_pico: 0.9.7
 - comments: 1.3.0
 - contacts: 2.1.3
 - data_request: 1.0.0
 - dav: 1.4.6
 - drop_account: 0.0.6
 - dropit: 0.1.1
 - external: 3.0.3
 - federatedfilesharing: 1.3.1
 - federation: 1.3.0
 - files: 1.8.0
 - files_accesscontrol: 1.3.0
 - files_downloadactivity: 1.2.0
 - files_external: 1.4.1
 - files_external_gdrive: 0.2.8
 - files_pdfviewer: 1.2.1
 - files_rightclick: 0.8.4
 - files_sharing: 1.5.0
 - files_snapshots: 0.1.1
 - files_texteditor: 2.5.1
 - files_trackdownloads: 1.2.2
 - files_trashbin: 1.3.0
 - files_videoplayer: 1.2.0
 - firstrunwizard: 2.2.1
 - flowupload: 0.0.7
 - gallery: 18.0.0
 - groupfolders: 1.2.0
 - impersonate: 1.0.4
 - issuetemplate: 0.3.0
 - logreader: 2.0.0
 - lookup_server_connector: 1.1.0
 - mail: 0.8.1
 - metadata: 0.6.0
 - nextcloud_announcements: 1.2.0
 - notifications: 2.1.2
 - oauth2: 1.1.0
 - ownbackup: 17.5.0
 - password_policy: 1.3.0
 - phonetrack: 0.2.8
 - provisioning_api: 1.3.0
 - quota_warning: 1.2.0
 - rainloop: 5.1.0
 - ransomware_protection: 1.1.0
 - registration: 0.4.2
 - serverinfo: 1.3.0
 - sharebymail: 1.3.0
 - socialsharing_email: 1.0.3
 - socialsharing_facebook: 1.0.2
 - socialsharing_twitter: 1.0.2
 - spreed: 3.2.1
 - tasks: 0.9.6
 - theming: 1.4.4
 - twofactor_backupcodes: 1.2.3
 - updatenotification: 1.3.0
 - workflowengine: 1.3.0
Disabled:
 - encryption
 - files_versions
 - ojsxc
 - radio
 - survey_client
 - systemtags
 - user_external
 - user_ldap

Configuration (config/config.php)
{
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": {
        "0": "localhost",
        "1": "192.168.xxx.yyy",
        "2": "somedomain.local",
        "4": "ibetyou.wannaknow.eh",
        "5": "again.iwonttell.uu"
    },
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "overwrite.cli.url": "https:\/\/ibetyou.wannaknow.eh",
    "dbtype": "mysql",
    "version": "13.0.2.1",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "mysql.utf8mb4": true,
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpmode": "smtp",
    "mail_smtpauthtype": "LOGIN",
    "mail_smtpsecure": "ssl",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpauth": 1,
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "465",
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "loglevel": "2",
    "maintenance": false,
    "theme": "",
    "updater.release.channel": "stable",
    "memcache.local": "\\OC\\Memcache\\Redis",
    "memcache.locking": "\\OC\\Memcache\\Redis",
    "redis": {
        "host": "***REMOVED SENSITIVE VALUE***",
        "port": 0,
        "timeout": 0,
        "password": "***REMOVED SENSITIVE VALUE***"
    },
    "log_type": "file",
    "defaultapp": "apporder"
}

Are you using external storage, if yes which one: local/smb/sftp/… webdav to some cloudservice

Are you using encryption: no

Client configuration

Browser: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:52.0) Gecko/20100101 Firefox/52.0

Operating system: win 7 pro (64)

@ipaschalis @JimmyKater (me!)

it IS possible to answer, i just didn’t know about the feature as i just found out on github

it worked for me. meaning: just try and type a random letter in the field and the answer/reply-butto is gonna work

Hi all

Sorry for this, but yes, If I type any Letters in the answer box, the answer button is ready to use.

Sorry for this beginner fault and thank you for your support

1 Like

it isnt any beginner fault at all. it was somehow not documented so far, as i think.

no need to be sorry at all… i was glad being able to help you :slight_smile:

pls go on asking if there are more question that would come up :slight_smile:

thank you very much