Annoying Nextcloud subscription message

Nextcloud version: 20.0.2 - 20.0.2.2
Operating system: Linux 4.19.0-12-amd64 #1 SMP Debian 4.19.152-1 (2020-10-18) x86_64
Webserver: nginx/1.14.2 (fpm-fcgi)
Database: mysql 10.5.8
PHP version: 7.4.13

Modules loaded
Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, apcu, bcmath, bz2, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, imagick, intl, json, ldap, exif, mysqli, pdo_mysql, apc, posix, readline, redis, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Phar, Zend OPcache
apps
Enabled:
 - accessibility: 1.6.0
 - activity: 2.13.3
 - apporder: 0.11.0
 - bruteforcesettings: 2.0.1
 - circles: 0.20.6
 - cloud_federation_api: 1.3.0
 - comments: 1.10.0
 - contactsinteraction: 1.1.0
 - dashboard: 7.0.0
 - dav: 1.16.1
 - federatedfilesharing: 1.10.1
 - federation: 1.10.1
 - files: 1.15.0
 - files_downloadactivity: 1.9.0
 - files_pdfviewer: 2.0.1
 - files_rightclick: 0.17.0
 - files_sharing: 1.12.0
 - files_trashbin: 1.10.1
 - files_versions: 1.13.0
 - files_videoplayer: 1.9.0
 - flowupload: 1.1.2
 - issuetemplate: 0.7.0
 - logreader: 2.5.0
 - lookup_server_connector: 1.8.0
 - nextcloud_announcements: 1.9.0
 - notifications: 2.8.0
 - oauth2: 1.8.0
 - password_policy: 1.10.1
 - photos: 1.2.0
 - privacy: 1.4.0
 - provisioning_api: 1.10.0
 - quota_warning: 1.9.1
 - ransomware_protection: 1.8.0
 - richdocuments: 3.7.11
 - serverinfo: 1.10.0
 - settings: 1.2.0
 - sharebymail: 1.10.0
 - spreed: 10.0.3
 - support: 1.3.0
 - survey_client: 1.8.0
 - systemtags: 1.10.0
 - theming: 1.11.0
 - twofactor_backupcodes: 1.9.0
 - twofactor_nextcloud_notification: 3.0.0
 - twofactor_totp: 5.0.0
 - twofactor_u2f: 6.0.0
 - updatenotification: 1.10.0
 - user_ldap: 1.10.2
 - user_status: 1.0.1
 - viewer: 1.4.0
 - workflowengine: 2.2.0
Disabled:
 - admin_audit
 - encryption
 - files_external
 - firstrunwizard
 - recommendations
 - text
 - weather_status

Hello,

on one of the nextcloud instances I manage I have the problem that I am constantly getting the message:

Your server has no Nextcloud Subscription or your Subscription has expired.

image

How can I stop this?

Based on this issue ticket I would assume that you have to disable the Support app in this Nextcloud instance.

1 Like

Hello @j-ed,

thanks for the link, well then I deactivate the APP.

1 Like