Nextcloud version (eg, 20.0.5): 24.0.4
Operating system and version (eg, Ubuntu 20.04): Ubuntu 22.04.1 LTS
Apache or nginx version (eg, Apache 2.4.25): nginx/1.23.1
PHP version (eg, 7.4): 8.0.22
The Android app is having trouble syncing. I first noticed this today after an upgrade from 23.x to 24.0.4. I had an issue the first time getting stuck on step 5 of the online updater, leaving my site in maintenance mode. I resolved that (deleting a .step file) and then tried the updater again and it worked. When I tried uploading a file from the Android app it said the sever is still in maintenance mode. It is not. I even enable/disabled maintenance mode to try getting it to clear. I uninstalled my NextCloud app and reinstalled. I can log in but it will not sync my files. It does update my profile picture on the app, but cannot get the files.
I’ve got things kind of working after a lot of messing around. I feel like there may be one or two odd things happening but I just cant track them down.
The output of your Nextcloud log in Admin > Logging … nothing loads on that page so here is my nginx access.log:
111.89.38.13 - - [26/Aug/2022:18:52:09 +0000] "GET /avatar/jarod/512?v=3 HTTP/2.0" 200 34388 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0"
111.89.38.13 - - [26/Aug/2022:18:52:09 +0000] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 81 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0"
111.89.38.13 - - [26/Aug/2022:18:52:09 +0000] "GET /avatar/jarod/182?v=3 HTTP/2.0" 200 34388 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0"
111.89.38.13 - - [26/Aug/2022:18:52:09 +0000] "GET /apps/encryption/ajax/getStatus HTTP/2.0" 200 90 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0"
111.89.38.13 - zebra [26/Aug/2022:18:52:10 +0000] "PROPFIND /remote.php/dav/files/zebra/ HTTP/2.0" 207 250 "-" "Mozilla/5.0 (Linux) mirall/2.6.2-1build1 (Nextcloud)"
111.89.38.13 - jarod [26/Aug/2022:18:52:12 +0000] "PROPFIND /remote.php/dav/files/jarod/ HTTP/1.1" 207 263 "-" "Mozilla/5.0 (Linux) mirall/3.1.1-2+deb11u1 (Nextcloud)"
111.89.38.13 - jarod [26/Aug/2022:18:52:19 +0000] "GET /index.php/avatar/jarod/512 HTTP/1.1" 200 34388 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:52:19 +0000] "GET /status.php HTTP/1.1" 200 181 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:52:19 +0000] "GET /status.php HTTP/1.1" 200 181 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:52:19 +0000] "GET /status.php HTTP/1.1" 200 181 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:52:19 +0000] "GET /ocs/v2.php/cloud/capabilities?format=json HTTP/1.1" 200 4230 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:52:19 +0000] "GET /ocs/v2.php/cloud/capabilities?format=json HTTP/1.1" 200 4230 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:52:19 +0000] "GET /ocs/v2.php/cloud/capabilities?format=json HTTP/1.1" 200 4230 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - zebra [26/Aug/2022:18:52:27 +0000] "PROPFIND /remote.php/dav/files/zebra/ HTTP/2.0" 207 247 "-" "Mozilla/5.0 (Linux) mirall/2.6.2-1build1 (Nextcloud)"
111.89.38.13 - - [26/Aug/2022:18:52:39 +0000] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0"
111.89.38.13 - jarod [26/Aug/2022:18:52:39 +0000] "PROPFIND /remote.php/dav/files/jarod/ HTTP/1.1" 207 258 "-" "Mozilla/5.0 (Linux) mirall/3.1.1-2+deb11u1 (Nextcloud)"
111.89.38.13 - zebra [26/Aug/2022:18:52:40 +0000] "PROPFIND /remote.php/dav/files/zebra/ HTTP/2.0" 207 250 "-" "Mozilla/5.0 (Linux) mirall/2.6.2-1build1 (Nextcloud)"
111.89.38.13 - jarod [26/Aug/2022:18:52:42 +0000] "PROPFIND /remote.php/dav/files/jarod/ HTTP/1.1" 207 263 "-" "Mozilla/5.0 (Linux) mirall/3.1.1-2+deb11u1 (Nextcloud)"
111.89.38.13 - jarod [26/Aug/2022:18:52:44 +0000] "GET /ocs/v2.php/cloud/user?format=json HTTP/2.0" 200 525 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:52:45 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/predefined_statuses?format=json HTTP/2.0" 404 194 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:52:45 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/predefined_statuses?format=json HTTP/2.0" 404 194 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:52:45 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/predefined_statuses?format=json HTTP/2.0" 404 194 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:52:50 +0000] "GET /status.php HTTP/1.1" 200 181 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:52:51 +0000] "GET /ocs/v2.php/cloud/capabilities?format=json HTTP/1.1" 304 0 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:53:12 +0000] "GET /ocs/v2.php/cloud/user?format=json HTTP/2.0" 200 525 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:53:12 +0000] "GET /ocs/v2.php/cloud/user?format=json HTTP/2.0" 200 525 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:53:12 +0000] "GET /ocs/v2.php/cloud/user?format=json HTTP/2.0" 200 525 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - - [26/Aug/2022:18:53:12 +0000] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0"
111.89.38.13 - zebra [26/Aug/2022:18:53:12 +0000] "PROPFIND /remote.php/dav/files/zebra/ HTTP/2.0" 207 247 "-" "Mozilla/5.0 (Linux) mirall/2.6.2-1build1 (Nextcloud)"
111.89.38.13 - zebra [26/Aug/2022:18:53:12 +0000] "PROPFIND /remote.php/dav/files/zebra/ HTTP/2.0" 207 250 "-" "Mozilla/5.0 (Linux) mirall/2.6.2-1build1 (Nextcloud)"
111.89.38.13 - zebra [26/Aug/2022:18:53:13 +0000] "GET /ocs/v2.php/apps/notifications/api/v2/notifications?format=json HTTP/2.0" 200 81 "-" "Mozilla/5.0 (Linux) mirall/2.6.2-1build1 (Nextcloud)"
111.89.38.13 - jarod [26/Aug/2022:18:53:13 +0000] "PROPFIND /remote.php/dav/files/jarod/ HTTP/1.1" 207 258 "-" "Mozilla/5.0 (Linux) mirall/3.1.1-2+deb11u1 (Nextcloud)"
111.89.38.13 - jarod [26/Aug/2022:18:53:13 +0000] "PROPFIND /remote.php/dav/files/jarod// HTTP/1.1" 207 1134 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:53:13 +0000] "PROPFIND /remote.php/dav/files/jarod// HTTP/1.1" 207 1134 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:53:13 +0000] "PROPFIND /remote.php/dav/files/jarod// HTTP/1.1" 207 1134 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:53:13 +0000] "PROPFIND /remote.php/dav/files/jarod/ HTTP/1.1" 207 263 "-" "Mozilla/5.0 (Linux) mirall/3.1.1-2+deb11u1 (Nextcloud)"
111.89.38.13 - jarod [26/Aug/2022:18:53:14 +0000] "PROPFIND /remote.php/dav/files/jarod// HTTP/1.1" 500 317 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:53:14 +0000] "PROPFIND /remote.php/dav/files/jarod// HTTP/1.1" 500 317 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:53:14 +0000] "PROPFIND /remote.php/dav/files/jarod// HTTP/1.1" 500 317 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:53:15 +0000] "GET /ocs/v2.php/cloud/user?format=json HTTP/2.0" 200 525 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
111.89.38.13 - jarod [26/Aug/2022:18:53:16 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/predefined_statuses?format=json HTTP/2.0" 404 194 "-" "Mozilla/5.0 (Android) Nextcloud-android/20220820"
The output of config.php file:
$CONFIG = array (
'instanceid' => 'redacted',
'passwordsalt' => 'redacted',
'secret' => 'redacted',
'trusted_domains' =>
array (
0 => 'mysite.com',
),
'datadirectory' => '/usr/share/nginx/nextcloud/data',
'overwrite.cli.url' => 'https://mysite.com',
'overwriteprotocol' => 'https',
'dbtype' => 'mysql',
'version' => '24.0.4.1',
'logtimezone' => 'UTC',
'installed' => true,
'updater.release.channel' => 'stable',
'loglevel' => 0,
'theme' => '',
'maintenance' => false,
'forcessl' => true,
'auth.bruteforce.protection.enabled' => true,
'dbname' => 'redacted',
'dbhost' => 'localhost',
'dbuser' => 'redacted',
'dbpassword' => 'password1234',
'memcache.local' => '\\OC\\Memcache\\APCu',
'mail_smtpmode' => 'smtp',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpsecure' => 'tls',
'mail_domain' => 'mysite.com',
'mail_smtpauth' => 1,
'mail_from_address' => 'no-reply',
'mail_smtphost' => 'mysite.com',
'mail_smtpport' => '587',
'mail_smtpname' => 'no-reply@mysite.com',
'mail_smtppassword' => 'password1234',
'preview_max_x' => 1024,
'preview_max_y' => 1024,
'preview_max_scale_factor' => 1,
'simpleSignUpLink.shown' => false,
'versions_retention_obligation' => 'auto, 90',
'mysql.utf8mb4' => true,
'mail_sendmailmode' => 'smtp',
'encryption.legacy_format_support' => false,
'encryption.key_storage_migrated' => false,
'default_phone_region' => 'US',
'default_locale' => 'en_US',
'updater.secret' => 'redacted',
'auth.webauthn.enable' => true,
'lost_password_link' => 'disabled',
);
Output from nextcloud.log
{"reqId":"fkyxTHra6wqUVd5rKils","level":0,"time":"2022-08-26T19:13:47+00:00","remoteAddr":"111.89.38.13","user":"jarod","app":"encryption","method":"GET","url":"/ocs/v2.php/cloud/capabilities?format=json","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/20220820","version":"24.0.4.1","data":{"app":"encryption"}}
{"reqId":"fkyxTHra6wqUVd5rKils","level":0,"time":"2022-08-26T19:13:47+00:00","remoteAddr":"111.89.38.13","user":"jarod","app":"metadata","method":"GET","url":"/ocs/v2.php/cloud/capabilities?format=json","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/20220820","version":"24.0.4.1","data":{"app":"metadata"}}
{"reqId":"fkyxTHra6wqUVd5rKils","level":0,"time":"2022-08-26T19:13:47+00:00","remoteAddr":"111.89.38.13","user":"jarod","app":"no app in context","method":"GET","url":"/ocs/v2.php/cloud/capabilities?format=json","message":"mount at /jarod/ has no provider set, performing full setup","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/20220820","version":"24.0.4.1","data":[]}
{"reqId":"0ppgz7fpyJKEJ7C08A2a","level":0,"time":"2022-08-26T19:13:47+00:00","remoteAddr":"111.89.38.13","user":"--","app":"encryption","method":"GET","url":"/ocs/v2.php/apps/user_status/api/v1/predefined_statuses?format=json","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/20220820","version":"24.0.4.1","data":{"app":"encryption"}}
{"reqId":"0ppgz7fpyJKEJ7C08A2a","level":0,"time":"2022-08-26T19:13:47+00:00","remoteAddr":"111.89.38.13","user":"--","app":"metadata","method":"GET","url":"/ocs/v2.php/apps/user_status/api/v1/predefined_statuses?format=json","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/20220820","version":"24.0.4.1","data":{"app":"metadata"}}
{"reqId":"2q066HTLEwahpDqLEyRF","level":0,"time":"2022-08-26T19:13:47+00:00","remoteAddr":"111.89.38.13","user":"zebra","app":"encryption","method":"PROPFIND","url":"/remote.php/dav/files/zebra/","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Linux) mirall/2.6.2-1build1 (Nextcloud)","version":"24.0.4.1","data":{"app":"encryption"}}
{"reqId":"VIEM7yjWp5iLpnkMWzQ2","level":0,"time":"2022-08-26T19:13:54+00:00","remoteAddr":"111.89.38.13","user":"jarod","app":"encryption","method":"PROPFIND","url":"/remote.php/dav/files/jarod//","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/20220820","version":"24.0.4.1","data":{"app":"encryption"}}
{"reqId":"biK49sX09oYwF71xYfAL","level":0,"time":"2022-08-26T19:13:54+00:00","remoteAddr":"111.89.38.13","user":"jarod","app":"encryption","method":"PROPFIND","url":"/remote.php/dav/files/jarod//","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/20220820","version":"24.0.4.1","data":{"app":"encryption"}}
{"reqId":"biK49sX09oYwF71xYfAL","level":4,"time":"2022-08-26T19:13:54+00:00","remoteAddr":"111.89.38.13","user":"jarod","app":"webdav","method":"PROPFIND","url":"/remote.php/dav/files/jarod//","message":"multikeydecrypt with share key failed:error:0308010C:digital envelope routines::unsupported","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/20220820","version":"24.0.4.1","exception":{"Exception":"OCA\\Encryption\\Exceptions\\MultiKeyDecryptException","Message":"multikeydecrypt with share key failed:error:0308010C:digital envelope routines::unsupported","Code":0,"Trace":[{"file":"/usr/share/nginx/nextcloud/apps/encryption/lib/KeyManager.php","line":479,"function":"multiKeyDecrypt","class":"OCA\\Encryption\\Crypto\\Crypt","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/usr/share/nginx/nextcloud/apps/encryption/lib/Crypto/Encryption.php","line":203,"function":"getFileKey","class":"OCA\\Encryption\\KeyManager","type":"->"},{"file":"/usr/share/nginx/nextcloud/lib/private/Files/Stream/Encryption.php","line":286,"function":"begin","class":"OCA\\Encryption\\Crypto\\Encryption","type":"->"},{"function":"stream_open","class":"OC\\Files\\Stream\\Encryption","type":"->"},{"file":"/usr/share/nginx/nextcloud/lib/private/Files/Stream/Encryption.php","line":213,"function":"fopen"},{"file":"/usr/share/nginx/nextcloud/lib/private/Files/Stream/Encryption.php","line":188,"function":"wrapSource","class":"OC\\Files\\Stream\\Encryption","type":"::"},{"file":"/usr/share/nginx/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":470,"function":"wrap","class":"OC\\Files\\Stream\\Encryption","type":"::"},{"file":"/usr/share/nginx/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":220,"function":"fopen","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/usr/share/nginx/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":247,"function":"file_get_contents","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/usr/share/nginx/nextcloud/apps/ransomware_protection/lib/StorageWrapper.php","line":240,"function":"file_get_contents","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/usr/share/nginx/nextcloud/lib/private/Files/View.php","line":1177,"function":"file_get_contents","class":"OCA\\RansomwareProtection\\StorageWrapper","type":"->"},{"file":"/usr/share/nginx/nextcloud/lib/private/Files/View.php","line":606,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/usr/share/nginx/nextcloud/lib/private/Files/Node/File.php","line":56,"function":"file_get_contents","class":"OC\\Files\\View","type":"->"},{"file":"/usr/share/nginx/nextcloud/apps/text/lib/DAV/WorkspacePlugin.php","line":119,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/sabre/dav/lib/DAV/PropFind.php","line":95,"function":"OCA\\Text\\DAV\\{closure}","class":"OCA\\Text\\DAV\\WorkspacePlugin","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/usr/share/nginx/nextcloud/apps/text/lib/DAV/WorkspacePlugin.php","line":122,"function":"handle","class":"Sabre\\DAV\\PropFind","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"propFind","class":"OCA\\Text\\DAV\\WorkspacePlugin","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1052,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":984,"function":"getPropertiesByNode","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1662,"function":"getPropertiesIteratorForPath","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1647,"function":"writeMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":346,"function":"generateMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPropFind","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/usr/share/nginx/nextcloud/apps/dav/lib/Server.php","line":358,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/usr/share/nginx/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/usr/share/nginx/nextcloud/remote.php","line":166,"args":["/usr/share/nginx/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/usr/share/nginx/nextcloud/apps/encryption/lib/Crypto/Crypt.php","Line":692,"Hint":"multikeydecrypt with share key failed:error:0308010C:digital envelope routines::unsupported","CustomMessage":"--"}}