# Android App 3.28.1 Breaks Downloading/Viewing Files

**URL:** <https://help.nextcloud.com/t/android-app-3-28-1-breaks-downloading-viewing-files/186846>\
**Category:** 📱 Desktop & mobile clients\
**Tags:** nc28, android\
**Created:** [April 1, 2024, 2:55am UTC](https://help.nextcloud.com/t/android-app-3-28-1-breaks-downloading-viewing-files/186846 "2024-04-01T02:55:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![gerowen](https://help.nextcloud.com/letter_avatar/gerowen/32/5_5575768a8748004e209b776fc1b2916d.png) [@gerowen](https://help.nextcloud.com/u/gerowen)\
**Post date:** [April 1, 2024, 2:55am UTC](https://help.nextcloud.com/t/android-app-3-28-1-breaks-downloading-viewing-files/186846/1 "2024-04-01T02:55:19Z")

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The latest update to the Android app, as it ships from F-Droid, is broken. I can view a list of files and folders, upload new ones, etc. But, I cannot download any files. Everything just shows a file size of “0 bytes” when I try to download it. Downloading the same files via the web interface on any device works fine.

Have confirmed the bugged behavior on two different devices. One device wasn’t exhibiting the behavior, but it was on 3.28.0. I updated it to 3.28.1 and the behavior started on that device as well.

Platform: Android 14  
App Version: Nextcloud 3.28.1 (F-Droid)  
Problem: All files show a file size of “0 bytes” when you try to download or view them, and so are unable to be viewed or downloaded.

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**Author:** ![thierry1](https://help.nextcloud.com/letter_avatar/thierry1/32/5_5575768a8748004e209b776fc1b2916d.png) [@thierry1](https://help.nextcloud.com/u/thierry1)\
**Post date:** [April 1, 2024, 7:04am UTC](https://help.nextcloud.com/t/android-app-3-28-1-breaks-downloading-viewing-files/186846/2 "2024-04-01T07:04:00Z")

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Hi, i got the same problem.

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**Author:** ![user103773](https://help.nextcloud.com/letter_avatar/user103773/32/5_5575768a8748004e209b776fc1b2916d.png) [@user103773](https://help.nextcloud.com/u/user103773)\
**Post date:** [April 1, 2024, 4:33pm UTC](https://help.nextcloud.com/t/android-app-3-28-1-breaks-downloading-viewing-files/186846/3 "2024-04-01T16:33:26Z")

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The issue has already been reported and the developers are already working on a fix. See here: [Regression: Downloaded files stay in tmp, not in intended location · Issue #12775 · nextcloud/android · GitHub](https://github.com/nextcloud/android/issues/12775)

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**Author:** ![abuislam](https://help.nextcloud.com/letter_avatar/abuislam/32/5_5575768a8748004e209b776fc1b2916d.png) [@abuislam](https://help.nextcloud.com/u/abuislam)\
**Post date:** [April 1, 2024, 4:44pm UTC](https://help.nextcloud.com/t/android-app-3-28-1-breaks-downloading-viewing-files/186846/4 "2024-04-01T16:44:15Z")

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It seems the latest Nextcloud Android app update from F-Droid is broken, preventing file downloads. This issue persists across different devices and versions. Reporting it to Nextcloud support for resolution is advisable.

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**Author:** ![gas85](https://help.nextcloud.com/user_avatar/help.nextcloud.com/gas85/32/7772_2.png) [@gas85](https://help.nextcloud.com/u/gas85)\
**Post date:** [April 6, 2024, 9:11am UTC](https://help.nextcloud.com/t/android-app-3-28-1-breaks-downloading-viewing-files/186846/5 "2024-04-06T09:11:00Z")

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Seems there is a newer version that should solve this issue. [WARNING Nextcloud Android client version 3.28.1 deletes user data Revert back to 3.28.0 (F-Droid) - #7 by JimmyKater](https://help.nextcloud.com/t/warning-nextcloud-android-client-version-3-28-1-deletes-user-data-revert-back-to-3-28-0-f-droid/187042/7)  
Testing quality needs to be increased.