Android 2.0 app is not showing thumbnails

📱 Desktop & mobile clients 🤖 Android
1

I just upgraded the android app to 2.0 and it’s not showing thumbnails, any idea?

2

Hi @mehturt,

thumbnails are fetched from the server. Do you see anything related in the Nextcloud log on the server?

3

@Andy actually I see them fetched, and even if I open the URL that I see in my Apache logs in a web browser, I can see the thumbnail. It’s just it’s not showing up in the Android app.

4

@mehturt can you download files within the app? Only thing I can think of is a permission issue with the disk location where the files are stores on your device.

cc @mario @tobiasKaminsky

5

I can download the JPG file for which there is no thumbnail and the JPG displays. The the thumbnail is shown, for that file only.

6

Well that likely also works because if the file is downloaded we can fallback to generate the thumbnail on the device.

I hope @mario and @tobiasKaminsky have an idea… :confused:

7

I’m still on NC 11, could that be a problem?

8

After upgrading to NC 12.0.3 thumbnails are working again.

9

hmmm, that seems kind of strange while I only know my way around the Android client. :confused:
Happy though that upgrading to 12.0.3 solved the issue for you!