Nextcloud version: 16.0.2RC1snap1
Operating system and version: Ubuntu 19.04
Apache or nginx version: don’t know
PHP version: don’t know
I have a very brief understanding on networking so please take that into consideration
I have followed this guide on installing the nextcloud snap for Ubuntu: https://github.com/nextcloud/nextcloud-snap
Everything works great if I am connected to LAN but if I try to connect from a different network I don’t have access.
My server has a static LAN IP through my router and I have configured a DDNS on my router with DuckDNS and dnsomatic and have added it to the config.php file.
So as long as I am on my LAN I can connect to xxxx.duckdns.org no problem
I have looked through the forums and have found ports 80 and 443 needs to open, so I did this with port forwarding, but if I check the ports for my WAN IP (which is what is linked to duckdns) they are still blocked
To add to this:
I use teamviewer a lot for work and I see that they use ports 5938, 80 & 443. My teamviewer works fine but if I check those ports they all say blocked, how is teamviewer working?
So basically I am pretty sure I have set the network part of this up wrong. Could someone walk me through the setup for my network
Also I will call my ISP today and see if they are blocking ports 80 and 443 as soon as they open
Thank you so much for any help!
I have also tried to set up ssl with lets encrypt but it fails validation
I enabled “Respond ICMP Echo (ping) Request from WAN” on my router and I can NOW ping my DDNS from off network but I still cannot connect to nextcloud remotely
I called my ISP and the said they do not block any ports, I told them I wasn’t sure if that was correct though because I could run a port checker connected directly to the modem and they still came up blocked. They informed me that level 3 tech support would get back with me sometime today. But if they are correct and the ports aren’t blocked on the ISP, I have no clue on how to proceed, obviously I have something configured completely wrong if they are correct about the ports