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Nextcloud version: 22.2.3
Operating system and version: Raspbian GNU/Linux Version 11 (bullseye)
Apache or nginx version: I donât really know how to check this, it must be the one that came with the snap.
PHP version: Same here as with the apache or nginx version.
I have a Nextcloud server installed on a snap in a Raspberry Pi 4. I store everything in an external hard drive. This afternoon, when I tried to access my server from a desktop client, it failed to connect to it. After a while, when it reconnected any of the folders that I had in that external hard drive were there anymore, the server synced with my computer and I lost all files from both my computer and the server. I had a file that wasnât into a folder that survived, but after I tried checking the hard drive from my computer to see if I could see the files from there, it also disappeared. Now the only thing that appears on the hard drive is a folder (that I didnât have before) named âSystem Volume Informationâ with two files inside it, âIndexerVolumeGuidâ and âWPSettings.datâ. Can somebody please help me recover my files? I had everything saved there.
It is the first time I have seen this behavior.
I have no idea on hot to replicate it.
The output of your Nextcloud log in Admin > Logging:
(I have a bunch of errors from the PHP app, all seem top come from the rename() function)
Then around the time the files disappeared (19:51) I got this Fatal error from webdav:
Sabre\DAV\Exception\ServiceUnavailable: Sistema estĂĄ en modo de mantenimiento.
(This is in spanish, it says that the system is on maintenence mode)
0. /snap/nextcloud/29247/htdocs/3rdparty/sabre/event/lib/WildcardEmitterTrait.php - line 89:
OCA\DAV\Connector\Sabre\MaintenancePlugin->checkMaintenanceMode()
1. /snap/nextcloud/29247/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php - line 456:
Sabre\DAV\Server->emit()
2. /snap/nextcloud/29247/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php - line 253:
Sabre\DAV\Server->invokeMethod()
3. /snap/nextcloud/29247/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php - line 321:
Sabre\DAV\Server->start()
4. /snap/nextcloud/29247/htdocs/apps/dav/lib/Server.php - line 333:
Sabre\DAV\Server->exec()
5. /snap/nextcloud/29247/htdocs/apps/dav/appinfo/v2/remote.php - line 35:
OCA\DAV\Server->exec()
6. /snap/nextcloud/29247/htdocs/remote.php - line 166:
require_once("/snap/nextc ... p")
There are more errors after this, but Iâm pretty sure my files were gone by this point.
The output of your config.php file in /path/to/nextcloud
:
<?php
$CONFIG = array (
'apps_paths' =>
array (
0 =>
array (
'path' => '/snap/nextcloud/current/htdocs/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/snap/nextcloud/current/nextcloud/extra-apps',
'url' => '/extra-apps',
'writable' => true,
),
),
'supportedDatabases' =>
array (
0 => 'mysql',
),
'memcache.locking' => '\\OC\\Memcache\\Redis',
'memcache.local' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/tmp/sockets/redis.sock',
'port' => 0,
),
'log_type' => 'file',
'logfile' => '/var/snap/nextcloud/current/logs/nextcloud.log',
'logfilemode' => 416,
'instanceid' => 'ocvg6q0crd7w',
'passwordsalt' => 'eJhVBAQ1lQEI/1yfh1dQ+G15oA7PzK',
'secret' => 'oLUvWNxCo5pjJZVjDnW3CnKcvIucVDcczHiawqiotIK0bsYA',
'trusted_domains' =>
array (
0 => I have the raspberry's IP here
1 => And the domain to acces it from otuside the network here
),
'datadirectory' => '/var/snap/nextcloud/common/nextcloud/data',
'dbtype' => 'mysql',
'version' => '22.2.3.0',
'overwrite.cli.url' => 'http://IP',
'dbname' => 'nextcloud',
'dbhost' => 'localhost:/tmp/sockets/mysql.sock',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => 'a long password was here',
'installed' => true,
'maintenance' => false,
);
Thanks for your atention and help.