AIO: Issues with OnlyOffice

🚧 Installation
1

Hey,

I would really like to use Nc-AIO. And everything is working great using the documentation.
But when I choose OnlyOffice in the setup and press “start containers” it is running into issues.
→ image

I am ending up with errors at the first start of OnlyOffice:

onlyoffice_issue
onlyoffice_issue460Ă—857 8.96 KB

Which then is preventing Nextcloud and Apache from starting:

nextcloud_follow_up
and
apache_follow_up

I also checked the mentioned logfile:
onlyoffice_issue_bash
But the startup_log is empty and the startup_err is not very helpful.

When I disable OnlyOffice in the AIO-mastercontainer-web-Interface and restart, everything it’s working fine.

Nobody else seem to have that issue.
How can I debug this better or fix that issue?

(Collabora is also not working. I didn’t invest time to check that, since it is not my favorite and I don’t want to use it anyway)

2

Hello, I fear I am not really able to help here as the onlyoffice container should usually start up after a bit of time.

What are the server specs of your instance?

3

Hello,
it is a V-SERVER Linux V80 From Strato. → V-Server mieten: mit Linux oder Windows | STRATO
16 vCores
40 GB RAM
3.000 GB SSD

With Ubuntu 20.04 LTS.

I have a few other docker projects running on it and didn’t had this kind of issue (starting containers) till now.

I left it running for a while but the log “Waiting for connection…” just gets longer over time.

4

Hm… the specs indeed look good! So yeah, don’t know why the onlyoffice container fails on you. It is simply a clone of the official one so it should be able to start correctly like any other container…

5

Okay, I looked a little more and just got errors everywhere.

I looked for issues within the logs and thought about this:
image

So, I turned off a MongoDB container and also a PostgeSQL container which were running in other Docker projects each.

When both were shut down, I restarted the AIO-mastercontainer and it did work immediately.

I guess it has to do with some docker internal networking or the used ports by the AIO project.
Since I can’t really change such things in the NcAIO I guess I’ll have to leave it be for now. :confused:

6

Strange…

I honestly don’t think so as every container should be able to use all ports. If not, something is up with your docker installation imo…

7

I reinstalled the whole system and now at least Collabora is working fine.
No chance using OnlyOffice. → I’ll stick with Collabora for now.

Thank you :slight_smile:

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