Bug description
After updating to NC 30, everything seemed to work fine at first, but then I started noticing that the frontend is becoming unresponsive and freezing. I’ve observed that not all folders are displaying their contents correctly. Sometimes, when I enter a folder, it appears empty, but after some time, files reappear when I enter the folder again. I don’t know how to fix this issue, and I’m not sure where to start looking for the problem. Nextcloud is installed on Ubuntu 22.04 LTS.
At first, there were issues with the Office integration, so I disabled Office. Then, I disabled everything except the recommended applications. The performance improved, but the issue with file display still persists.
I’m asking for help—are there any specific details or information required for analysis?
Steps to reproduce
Try accessing different folders; some open on the first attempt, while others require re-entering several times.
Expected behavior
I expect a recipe for salvation.
Nextcloud Server version
30
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.3
Web server
Apache (supported)
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 28 to 29)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- Default user-backend (database)
LDAP/ Active Directory
SSO - SAML
Other
Configuration report
{
"system": {
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"nas.3dkv.ru",
"192.168.133.45"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "30.0.1.2",
"overwrite.cli.url": "https://nas.3dkv.ru",
"htaccess.RewriteBase": "/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"memcache.distributed": "\OC\Memcache\Redis",
"memcache.local": "\OC\Memcache\Redis",
"memcache.locking": "\OC\Memcache\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"maintenance": false,
"app_install_overwrite": [
"pdfdraw",
"dicomviewer",
"bruteforcesettings",
"files_fulltextsearch_tesseract",
"carnet",
"radio",
"workflow_pdf_converter",
"camerarawpreviews",
"drawio",
"imageconverter",
"talk_matterbridge",
"weather",
"extract",
"video_converter",
"googledocsredirect",
"files_reader",
"files_ebookreader",
"epubreader",
"google_synchronization",
"files_rightclick",
"maps"
],
"onlyoffice": {
"verify_peer_off": true
},
"allow_local_remote_servers": true,
"has_rebuilt_cache": true,
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"theme": "",
"loglevel": 3,
"updater.release.channel": "stable",
"enable_previews": true,
"preview_max_x": 1000,
"preview_max_y": 1000,
"enabledPreviewProviders": [
"OC\Preview\TXT",
"OC\Preview\MarkDown",
"OC\Preview\PDF",
"OC\Preview\MSOfficeDoc",
"OC\Preview\JPEG",
"OC\Preview\PNG",
"OC\Preview\GIF",
"OC\Preview\BMP",
"OC\Preview\XBitmap",
"OC\Preview\MP3",
"OC\Preview\HEIC",
"OC\Preview\Movie",
"OC\Preview\MKV",
"OC\Preview\MP4",
"OC\Preview\AVI",
"OC\Preview\Image",
"OC\Preview\TIFF"
],
"default_phone_region": "RU",
"memories.db.triggers.fcu": true,
"memories.exiftool": "/var/www/html/nextcloud/apps/memories/bin-ext/exiftool-amd64-glibc",
"memories.vod.path": "/var/www/html/nextcloud/apps/memories/bin-ext/go-vod-amd64",
"memories.vod.ffmpeg": "/usr/bin/ffmpeg",
"memories.vod.ffprobe": "/usr/bin/ffprobe",
"preview_max_memory": 512,
"maintenance_window_start": 1,
"maintenance_window_end": 5
}
}
List of activated Apps
Enabled:
- activity: 3.0.0
- admin_audit: 1.20.0
- circles: 30.0.0-dev
- cloud_federation_api: 1.13.0
- comments: 1.20.1
- contacts: 6.1.0
- contactsinteraction: 1.11.0
- dashboard: 7.10.0
- dav: 1.31.1
- dicomviewer: 2.2.1
- federatedfilesharing: 1.20.0
- federation: 1.20.0
- files: 2.2.0
- files_automatedtagging: 1.20.0
- files_downloadlimit: 3.0.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_sharing: 1.22.0
- files_trashbin: 1.20.1
- files_versions: 1.23.0
- firstrunwizard: 3.0.0
- groupfolders: 18.0.3
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- memories: 7.4.1
- nextcloud_announcements: 2.0.0
- notes: 4.11.0
- notifications: 3.0.0
- oauth2: 1.18.1
- password_policy: 2.0.0
- photos: 3.0.2
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recommendations: 3.0.0
- related_resources: 1.5.0
- serverinfo: 2.0.0
- settings: 1.13.0
- sharebymail: 1.20.0
- spreed: 20.0.1
- support: 2.0.0
- survey_client: 2.0.0
- suspicious_login: 8.0.0
- systemtags: 1.20.0
- theming: 2.5.0
- twofactor_backupcodes: 1.19.0
- twofactor_nextcloud_notification: 4.0.0
- twofactor_totp: 12.0.0-dev
- twofactor_webauthn: 2.0.0
- updatenotification: 1.20.0
- user_status: 1.10.0
- viewer: 3.0.0
- webhook_listeners: 1.1.0-dev
- workflowengine: 2.12.0
Disabled: - analytics: 5.0.1 (installed 5.0.1)
- app_api: 4.0.0 (installed 4.0.0)
- audioplayer: 3.4.1 (installed 3.4.1)
- bruteforcesettings: 3.0.0 (installed 3.0.0)
- calendar: 5.0.1 (installed 5.0.1)
- camerarawpreviews: 0.8.5 (installed 0.8.5)
- drawio: 3.0.3 (installed 3.0.3)
- encryption: 2.18.0 (installed 2.15.0)
- extract: 1.3.6 (installed 1.3.6)
- files_external: 1.22.0 (installed 1.22.0)
- files_fulltextsearch: 30.0.0 (installed 30.0.0)
- files_fulltextsearch_tesseract: 27.0.0 (installed 27.0.0)
- forms: 4.3.2 (installed 4.3.2)
- fulltextsearch: 30.0.0 (installed 30.0.0)
- fulltextsearch_elasticsearch: 30.0.0 (installed 30.0.0)
- google_synchronization: 3.0.0 (installed 3.0.0)
- imageconverter: 2.0.4 (installed 2.0.4)
- integration_google: 3.1.0 (installed 3.1.0)
- maps: 1.4.0 (installed 1.4.0)
- previewgenerator: 5.6.0 (installed 5.6.0)
- quota_warning: 1.20.0 (installed 1.20.0)
- recognize: 8.1.1 (installed 8.1.1)
- richdocuments: 8.5.2 (installed 8.5.2)
- richdocumentscode: 24.4.802 (installed 24.4.802)
- text: 4.1.0 (installed 4.1.0)
- theming_customcss: 1.17.0 (installed 1.17.0)
- user_ldap: 1.21.0
- weather_status: 1.10.0 (installed 1.10.0)
- workflow_media_converter: 1.11.7 (installed 1.11.7)
- workflow_ocr: 1.30.0 (installed 1.30.0)
- workflow_pdf_converter: 1.15.0 (installed 1.15.0)
Nextcloud Signing status
No errors have been found.