The Basics
- Nextcloud Server version (e.g., 29.0.8):
29.0.8
- Operating system and version (e.g., Ubuntu 24.04):
armbian 23
- Web server and version (e.g, Apache 2.4.25):
Apache 2.4.58
- Reverse proxy and version _(e.g. nginx 1.27.2)
?
- PHP version (e.g, 8.3):
8.1.27
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
Since update
- Installation method (e.g. AIO, NCP, Bare Metal/Archive, etc.)
web updater on Bare Metal
- Are you using Cloudflare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
I just updated from NC 28.0.9 over NC 28.0.12 to NC 29.0.8. No error messages, everything up and running. BUT: when clicking on “close”, i.e. the “X” in the top right in the photo view in the files app, the browser returns to the home directory, not the directory the photo is in. This only happens after having clicked right or left, i.e. opening another photo. No such behaviour in the Photo App (that I rarely use). Browser is the current Firefox on Windows 10.
Steps to replicate it (hint: details matter!):
- navigate to a directory containing photos (in the files app)
- click on a photo
- click right to see another photo
- click “X” in the top right
- find yourself in your home directory instead of in the directory you clicked the first photo in step 2
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
NO LOG ENTRIES APPEAR AT THE TIME OF THE BUG
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"192.168.178.33",
"REDACTED.org"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"overwrite.cli.url": "http:\/\/192.168.178.33",
"dbtype": "mysql",
"version": "29.0.8.1",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "3306",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"enable_previews": true,
"enabledPreviewProviders": [
"OC\\Preview\\TXT",
"OC\\Preview\\Image",
"OC\\Preview\\TIFF",
"OC\\Preview\\Movie",
"OC\\Preview\\MKV",
"OC\\Preview\\MP4",
"OC\\Preview\\AVI",
"OC\\Preview\\HEIC",
"OC\\Preview\\JPEG",
"OC\\Preview\\PNG",
"OC\\Preview\\GIF",
"OC\\Preview\\HEIF"
],
"preview_max_x": 2048,
"preview_max_y": 1024,
"preview_max_scale_factor": 10,
"preview_max_filesize_image": 50,
"maintenance": false,
"logfile": "\/var\/log\/nextcloud\/nextcloud.log",
"loglevel": 2,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_smtpauthtype": "LOGIN",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"updater.release.channel": "stable",
"session_lifetime": 300,
"session_keepalive": false,
"theme": "",
"mail_sendmailmode": "smtp",
"defaultapp": "files",
"mysql.utf8mb4": true,
"default_phone_region": "de",
"data-fingerprint": "e26355bdc1371a7685898d5a569ade3b",
"maintenance_window_start": 1,
"app_install_overwrite": [
"issuetemplate"
]
}
}
Apps
Enabled:
- activity: 2.21.1
- admin_audit: 1.19.0
- audioplayer: 3.4.1
- bookmarks: 14.2.6
- bruteforcesettings: 2.9.0
- calendar: 4.7.16
- cloud_federation_api: 1.12.0
- comments: 1.19.0
- contacts: 6.0.1
- contactsinteraction: 1.10.0
- dashboard: 7.9.0
- dav: 1.30.1
- federatedfilesharing: 1.19.0
- federation: 1.19.0
- files: 2.1.1
- files_downloadlimit: 2.0.0
- files_external: 1.21.0
- files_pdfviewer: 2.10.0
- files_reminders: 1.2.0
- files_sharing: 1.21.0
- files_trashbin: 1.19.0
- files_versions: 1.22.0
- firstrunwizard: 2.18.0
- logreader: 2.14.0
- lookup_server_connector: 1.17.0
- metadata: 0.21.0
- nextcloud_announcements: 1.18.0
- notifications: 2.17.0
- oauth2: 1.17.1
- password_policy: 1.19.0
- photos: 2.5.0
- previewgenerator: 5.7.0
- privacy: 1.13.0
- provisioning_api: 1.19.0
- recommendations: 2.1.0
- related_resources: 1.4.0
- serverinfo: 1.19.0
- settings: 1.12.0
- sharebymail: 1.19.0
- support: 1.12.0
- survey_client: 1.17.0
- suspicious_login: 7.0.0
- systemtags: 1.19.0
- text: 3.10.1
- theming: 2.4.0
- twofactor_backupcodes: 1.18.0
- updatenotification: 1.19.1
- user_status: 1.9.0
- viewer: 2.3.0
- weather_status: 1.9.0
- workflow_media_converter: 1.11.7
- workflowengine: 2.11.0
Disabled:
- circles: 29.0.0-dev (installed 24.0.1)
- encryption: 2.17.0
- files_rightclick: 0.15.1 (installed 1.6.0)
- issuetemplate: 0.7.0 (installed 0.7.0)
- twofactor_totp: 11.0.0-dev
- user_ldap: 1.20.0
```
### Tips for increasing the likelihood of a response
* Use the `preformatted text` formatting option in the editor for all log entries and configuration output.
* If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
* Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.