After update: Server unavailible

After update, NC is not running anymore.
How to fix it?

Connection problems or DNS problems. Check network connection (ping and ping

Also check please if apt update throws any errors.
Do you use any kind of DNS blocker like pihole?

Thank you, when I am back home, I will give you feedback.
As I know, no problems with connection or similar. Beside update, I did not touch anything.

Please check nc-info and share the results here.

Would also be helpful for you to fill out the support template. That is where all of the juicy logs are.

I really want to get it back to work. After update, the status is like this.

nc-info command not found

You need to always make backups. Be thorough.

Says you have to upgrade to bullseye in the screenshot.

Hi @moho,
You are still missing the required support template. Please fill this form out and edit into your post.

This will give us the technical info and logs needed to help you! Thanks.

1 Like

Nextcloud version: replace me
Operating system and version: Raspberry PI
Apache or nginx version (eg, Apache 2.4.25): I do not know
PHP version (eg, 7.4): I do not know

The issue you are facing: After updating it does not work anymore

Is this the first time you’ve seen this error?: YES

Steps to replicate it: Update

The output of your Nextcloud log in Admin > Logging: I can not go further not the system.


The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


The output of your Apache/nginx/system log in /var/log/____:



Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.



Sorry, if possible any solution or help.
This far I can enter into the system, I can not copy/paste, because it is on a separate RPi and not possible to enter the OS. So I have to take pictures and paste.

This comes, when runing apt update

You need to run this as the admin user. Therefore, you have to put sudo in front.